Samantha Bright
Tauranga
Summary
Resourceful Paramedic offering 14 years of experience handling all emergencies with in-depth knowledge of testing, maintaining and using medical and rescue equipment within our service. I am a quick-witted professional committed to providing patient-focused delivery of care and treatment to our community.
Within my time in St John I have a proven history of exercising strong judgment in high-pressure situations. I am detail-oriented and compassionate with expansive knowledge of the Eastern and Western Bay of Plenty. I am reliable and efficient with experience in training new staff and students. I am enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
16
16
years of professional experience
Work History
Health Care Practitioner Complaints
St John Ambulance
03.2024 - Current
- Investigating Heath Care Practitioner complaints
- Communicating with local area managers and operational staff members
- Communicating with patients and complainants
- Responding appropriately after investigation
Paramedic
St John Ambulance
10.2008 - Current
- Worked in Auckland, Whakatane, Te Puke and Tauranga.
- Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Trained EMTs, EMAs, new staff and students.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
Patient Care Coordinator
St John Ambulance
04.2018 - 04.2020
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Reviewed each step of patient care plans and made proactive adjustments to avert issues.
- Built strong referral network by developing strategic relationships with general practitioners and internists.
- Connected patients with available community and charitable resources.
- Supported patient care excellence via planning and interpretation of programs.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Encouraged patients to schedule recommended tests and procedures.
- Liaised between hospital departments to facilitate effective communication.
- Upheld confidentiality requirements and regulatory compliance guidelines in all areas.
- Maximized preventative care utilization to reduce hospital burden and help eliminate readmissions.
Education
Bachelor of Science - Paramedicine
Auckland University of Technology
Auckland, AUK12.2012
Skills
- Patient Assessments and care
- Medical History Collection
- Teamwork
- Triaging
- Vital Sign Monitoring
- Medical Records Management
- Medication Administration
- Emergency vehicle operation
- Care Plan Adherence
- Direct Patient Care
- Creation of patient care plans
- Remote Telehealth
- Reviewing consumer complaints and responding
- Investigating heath care practitioner complaints and responding
Timeline
Health Care Practitioner Complaints
St John Ambulance
03.2024 - Current
Patient Care Coordinator
St John Ambulance
04.2018 - 04.2020
Paramedic
St John Ambulance
10.2008 - Current
Bachelor of Science - Paramedicine
Auckland University of Technology
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