Samantha Goodwin
Christchurch,Riccarton
Summary
Driven and adaptable professional with a background at Woolworths, excelling in customer service and spreadsheet management. Demonstrated ability to enhance team efficiency and boost customer satisfaction through effective communication and problem-solving skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Online Assistant
Woolworths
12.2023 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Checkout Operator
WoolWorths
06.2023 - 12.2023
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
- Restocked and organized merchandise in front lanes.
Kitchen Assistant
Duck and Cover
02.2021 - 06.2022
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and organized kitchen stations to promote team efficiency.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
Education
High School Diploma -
Te Aroha College
Te Aroha, NZ11.2023
Skills
- Typing Speed
- Calendar Management
- Spreadsheet Management
- Proofreading
- Teamwork and Collaboration
- Fast Learner
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
Languages
Sign Language
Elementary
English
Native or Bilingual
Timeline
Online Assistant
Woolworths
12.2023 - Current
Checkout Operator
WoolWorths
06.2023 - 12.2023
Kitchen Assistant
Duck and Cover
02.2021 - 06.2022
High School Diploma -
Te Aroha College
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