Samantha Le Bas
Leigh,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cafe Worker
Parsley Pot Cafe
2019.02 - 2021.04
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly manner when addressing and resolving customer issues and complaints.
Front of House Supervisor
Matacorn
2021.12 - Current
- Performed cash handling activities and eftpos transactions.
- Managed inventory through efficiently making sure enough stock was available.
- Supervised junior staff.
- Help lock up at the end of the day.
- Maintained positive team environment by encouraging teamwork.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Front of House Waitress
Tawharanui Lodge
2021.10 - Current
- Cultivated warm relationships with customers.
- Utilized communication practices with kitchen staff to deliver food in a timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Mahurangi College
Warkworth, NZSkills
- Guest Satisfaction
- Sanitizing Requirements
- Guest Inquiries
- Restaurant Operation
- Table Clearing
- Dessert Preparation
- Staging Tables
Certification
- Bartending Training - 16hrs
Timeline
Front of House Supervisor
Matacorn
2021.12 - Current
Front of House Waitress
Tawharanui Lodge
2021.10 - Current
Cafe Worker
Parsley Pot Cafe
2019.02 - 2021.04
Mahurangi College
- Bartending Training - 16hrs
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