Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Samara Muir

Auckland

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist / Administrator

Bunnings Warehouse
01.2022 - Current
  • First point of contact for incoming calls and emails, directing queries to the relevant departments, managers and experts.
  • Answering questions and addressing, resolving, or escalating issues to management to satisfy customers.
  • Booking equipment and facilities maintenance to support continuous and uninterrupted operations.
  • Completing daily paperwork and filing for store banking and investigating and explaining shorts / overs.
  • Warmly welcoming vendors, contractors and candidates and ensuring they receive relevant information and instructions.
  • Attending team communications and taking meeting minutes to create detailed records of discussions and decisions.
  • Monitoring store CCTV to detect and report theft.
  • Processing invoices for payment.
  • Regularly checking stationery and office supplies to order and restock as needed.
  • Assisting the price integrity team during busy periods by actioning price changes across the store within expected timeframes.
  • Assisting with maintaining store inventory accuracy by investigating and amending discrepancies.
  • Assisting in the hardware cafe when needed by preparing a variety of quality coffee recipes to the Altura standard.

Bubble Tea Barista

Noah's Ark Teahouse
03.2020 - 12.2021
  • Followed recipes for mixing and preparing beverages to the customers requirements.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Prevented spread of germs and maintained stall presentation by cleaning and sanitizing work areas daily.
  • Used POS system to accurately enter orders and process payments.
  • Conducted regular stocktakes.
  • Applied leadership and problem-solving skills to maintain team efficiency and organize workflows.
  • Assisted in hiring and training of new staff.

Kennels Assistant

Avila Cocker Spaniels
06.2020 - 04.2021
  • Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Prepared and administered different feed and supplements to individual dogs based on unique dietary needs.
  • Minimized animal injury risk by monitoring behaviours and eliminating safety hazards.
  • Administered care for animals and reported signs of illness, disease and injury to the business owner.
  • Worked independently with integrity and honesty, trusted to make quick decisions under pressure and notify / involve the business owner when necessary.

Apprentice Horse Trainer / Stable Hand

The Wild Horse Project
05.2018 - 01.2019
  • I lived on site where I learned how to train wild Kaimanawa stallions and care for high performance sport horses, as well as assisting in general farm duties. I'm still heavily involved in the preservation and welfare of Kaimanawa horses and I have my own mare from the 2022 muster that I have been training.
  • Cared daily for the horses including: feeding, mucking out stables, grooming, training and exercising, assisting vets/farriers/equine dentists, administering medications and changing bandages as needed.
  • Regularly talked with members of the public to educate them about wild horse training and musters.
  • Competed at 'Equidays' and won the freestyle 'Freedom to Friendship' Kaimanawa challenge.

Skills

  • Verbal and written communication
  • Time management
  • Administrative support
  • File management
  • Social media administration
  • Active Listening
  • Multitasking abilities
  • Attention to detail
  • Interpersonal skills
  • Problem solving
  • Barista skills
  • Animal care and training

Certification

  • NZ food safety and hygiene certificate



VOLUNTEER WORK


  • First union delegate at Bunnings Westgate, supporting and representing union members


  • Assisting with home checks and welfare visits for rehoming wild Kaimanawa horses

Timeline

Receptionist / Administrator

Bunnings Warehouse
01.2022 - Current

Kennels Assistant

Avila Cocker Spaniels
06.2020 - 04.2021

Bubble Tea Barista

Noah's Ark Teahouse
03.2020 - 12.2021

Apprentice Horse Trainer / Stable Hand

The Wild Horse Project
05.2018 - 01.2019

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Samara Muir