Summary
Overview
Work History
Skills
Certification
References
Timeline
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Sam Ward

Summary

Dynamic and adaptable professional with a proven track record at PGL, excelling in handling large groups with diverse needs. Adept in managing schedules and ensuring safety, while fostering a supportive environment.

Demonstrated proficiency in cash handling and technical skills as a checkout operator, enhancing customer service and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Activity Instructor/Group Leader

PGL
Liddington, Swindon
03.2024 - 11.2024
  • Demonstrated techniques for proper use of equipment for a variety of activities.
  • Supervised participants while they engaged in leisure time activities such as board games or sports.
  • Managed large groups of children safely during outdoor excursions.
  • Troubleshoot any problems that arose during an activity session quickly and efficiently.
  • Adapted instruction methods to accommodate different learning styles and abilities.
  • Organized equipment for use in activities and ensured its safety.
  • Created a fun and supportive environment where everyone felt comfortable participating.

Checkout Operator

Pak N Save
Tamatea, Napier
02.2022 - 02.2024
  • Verified the age of customers when selling alcohol or tobacco products.
  • Assisted customers with returns and exchanges according to store policy.
  • Maintained cleanliness of checkout area and ensured it was well stocked at all times.
  • Processed sales, returns, and exchanges using POS register system.
  • Processed cash, credit, and debit payments accurately and efficiently.

Skills

  • Physical fitness
  • Multicultural sensitivity
  • Age-appropriate instruction
  • Schedule management
  • Customer service
  • Technical skills
  • Safety awareness
  • Proficient with Google and Microsoft
  • Cash handling
  • Adaptability

Certification

  • NCEA Level 3 (University Entrance) (NZ)
  • First Aid Certificate (UK) (Exp 03/2026)
  • VIC RSA

References

References available upon request.

Timeline

Activity Instructor/Group Leader

PGL
03.2024 - 11.2024

Checkout Operator

Pak N Save
02.2022 - 02.2024
Sam Ward