SAMARRA HEKA
Summary
I'm looking for part-time or full time work. I am keen to learn new skills and am open to other job experiences.
I am reliable, I know I am reliable because I will try my hardest at any task I am given and will always show up to work on time wearing the correct uniform.
I am also flexible and willing to cover any extra shifts if needed or requested of me.
My career goals are to increase my knowledge, build more relationships within the workplace and to have new opportunities.
I am eager to discover new skills and would appreciate the chance to do so. I enjoy working with computers and have amazing skills in this area. I also have amazing skills in housekeeping duties and handling chemicals and other cleaning equipment.
One problem I have faced was not understanding the task I was given. I overcame this by inquiring about the job I was asked to do until I had a higher understanding of what to do.
I am very passionate in providing excellent customer service and promise to exceed all expectations required of me.
Overview
4
4
years of professional experience
Work History
Cleaner
PAK'nSAVE Kapiti
12.2023 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
- Refilled soap dispensers and air fresheners in 4 bathrooms.
- Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
- Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Supervised supplies in inventory and submitted reorder requests.
- Maintained floor cleaning and waxing equipment.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Kitchen Assistant
Oceania Healthcare
03.2020 - 12.2023
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Ensured a safe working environment by maintaining clean and sanitized surfaces, reducing the risk of crosscontamination.
- Improved kitchen cleanliness by implementing effective cleaning procedures and techniques.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Laundry Assistant
Oceania Healthcare
03.2020 - 12.2023
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Enhanced customer satisfaction by consistently delivering clean and well-folded laundry items on time.
- Assisted in training new employees on company policies, laundry techniques, and equipment usage, fostering a collaborative learning atmosphere.
- Reduced garment damage rates by carefully inspecting items for stains or damages before processing.
- Streamlined the sorting process, ensuring accurate categorization of garments based on fabric type and cleaning requirements.
- Examined dried clothes to identify stains, tears and issues.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Housekeeping
Eldon Lodge
03.2020 - 12.2023
- Increased guest satisfaction by promptly addressing and resolving housekeeping concerns.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Trained new hires on proper housekeeping procedures, leading to increased consistency in service quality.
- Assisted clients in maintaining a clean and comfortable living environment through light housekeeping tasks.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Education
NCEA Level One -
Kapiti College
Raumati Beach, NZ01.2017
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Customer Service
- Team Collaboration
- Knowledge of cleaning products
- Productivity and Time Management
- Efficient Cleaning Techniques
- Chemical Handling
- Adaptable and Flexible
- Quality Assurance and Detail-Oriented
- Complex Problem-Solving
- Professional Appearance
- Health and Safety Regulations
Hobbies and Interests
- Photography
- Writing
- Game Developer
- Video Editing
- Cooking
- Cleaning
- IT work
References
Referees available on request.
Timeline
Cleaner
PAK'nSAVE Kapiti
12.2023 - Current
Kitchen Assistant
Oceania Healthcare
03.2020 - 12.2023
Laundry Assistant
Oceania Healthcare
03.2020 - 12.2023
Housekeeping
Eldon Lodge
03.2020 - 12.2023
NCEA Level One -
Kapiti College
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