Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

SAMERA EVANGELISTA

Miranda,Auckland

Summary

Self-motivated and highly reliable year 13 graduate positioned to contribute strongly to customer service operations with efficiency, enthusiasm, and a good work ethic. A fast learner who is determined to work to the best of their abilities and can be trusted to provide nothing else but the best quality of work and is searching for a job that can help expand their skillset and knowledge.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Cashier

Fil-o-Goods
Onehunga, Auckland
08.2020 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Created price tags and merchandise signs.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Addressed customer needs and made product recommendations to increase sales.

Manna Kitchen - Front of House Waitress

Onehunga
Auckland
04.2018 - 03.2022
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Managed to serve over 100 customers and phone calls per day with enthusiasm and tenacity.

Sales assistant

Bonds Outlet, Onehunga
Auckland
12.2021 - 02.2022
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Helped customers locate products and checked store system for merchandise at other sites.

Server Assistant

Onehunga Bites
Auckland
02.2020 - 02.2020
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Used slow periods to restock supplies, food, takeaway containers and delivery bags
  • Supervised set up of food stalls and cleaning stations
  • Efficient clean up at the end of the event and ensured all equipment was clean and safely put away.

Education

High School Diploma -

Avondale College
Avondale, AUK
02.2018 - 11.2022

Skills

Punctualundefined

Timeline

Sales assistant

Bonds Outlet, Onehunga
12.2021 - 02.2022

Cashier

Fil-o-Goods
08.2020 - Current

Server Assistant

Onehunga Bites
02.2020 - 02.2020

Manna Kitchen - Front of House Waitress

Onehunga
04.2018 - 03.2022

High School Diploma -

Avondale College
02.2018 - 11.2022
SAMERA EVANGELISTA