Anu Malla

. Created coffee and snack menus for customers

. Trained new staff members on proper coffee preparation and customer service techniques

. Developed a new espresso blend that increased sales by 20% • . Operated and maintained coffee and espresso machines, ensuring proper maintenance and cleanliness

. Processed customer payment and organised online product orders for pick-up

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• provided efficient service for up to 5 tables at a time
• Served beverage within 2 minutes of taking orders, and brought food out within 90 second of kitchen's bell.