To strive for excellence through continuous learning process, self-development and professional development. Hardworking employee enthusiastic about learning about supply chain field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Class 5 Truck Driver
Ahuad Holdings Ltd
Penrose, Auckland, New Zealand
11.2023 - Current
Excelled in navigation skills using GPS devices, maps, and relying on extensive knowledge of local roads.
Increased team efficiency through effective communication, sharing route knowledge, and offering support during challenging situations.
Demonstrated commitment to safety by adhering to all company policies and federal transportation regulations.
Maintained detailed documentation of travel logs, hours of service, and vehicle maintenance records for compliance purposes.
Enhanced customer satisfaction with timely deliveries, efficient communication, and professional demeanor.
Adapted to varying weather conditions, traffic patterns, and changing schedule requirements while maintaining a professional demeanor and commitment to safe driving practices.
Managed time effectively while making multiple stops per day for pick-ups or deliveries under tight deadlines.
Improved on-time delivery rates by meticulously planning routes and adhering to transportation regulations.
Performed routine vehicle maintenance tasks to maintain optimal performance levels and avoid costly repairs.
Class 5 Truck Driver
LJ's NZ Limited
Hornby, Christchurch, New Zealand
07.2023 - 10.2023
Excelled in navigation skills using GPS devices, maps, and relying on extensive knowledge of local roads.
Increased team efficiency through effective communication, sharing route knowledge, and offering support during challenging situations.
Demonstrated commitment to safety by adhering to all company policies and federal transportation regulations.
Maintained detailed documentation of travel logs, hours of service, and vehicle maintenance records for compliance purposes.
Enhanced customer satisfaction with timely deliveries, efficient communication, and professional demeanor.
Managed time effectively while making multiple stops per day for pick-ups or deliveries under tight deadlines.
Performed routine vehicle maintenance tasks to maintain optimal performance levels and avoid costly repairs.
Customer Service Controller
Vision Motors
Suva, Fiji Island
04.2022 - 04.2023
Prepare vehicle repair estimates
Ensure outsourcing of procurement for parts and services from external vendors is done efficiently and at a reasonable cost
Accurately prepare quotation, contract proposal and liaise with customers in a punctual manner to ensure that jobs are completed within the stipulated timeframe with accurate documentation and data management
Ensure that all customer complaints and queries are handled professionally ensuring that superior customer service is always maintained
To organize and attend breakdown as and when required and complete any other task assigned
Ensure that the workshop lay out always remain in line with companies structured pattern, work bay clearly demarcated, and floor is kept clean
Plan & oversee Department Profit and Loss at end of each month
Ensure budget is achieved every month
Create repair order, quotation and invoices through ERA Net Portal
Ensure that documentation of repair orders and job cards are done in a timely and efficient manner
Engage with stakeholders like Insurance Company for vehicle assessment due to accidents
Be in point of customer contact to provide effective communication on technical details and resolve customer issues in a timely manner
Ensure smooth running of the department
Carry out general administration work related to panel department
Grow business in Panel & Paint and heavy mechanical repairs.
Service/Workshop Administrator
Nivis Motors & Machinery Co. Ltd
Suva, Fiji Island
08.2021 - 03.2022
Mange overall department to ensure smooth running of business
Oversee department P&L at end of each month
Process FUSO & Mitsubishi warranty claims
Process & submit PQR through portal
Streamline business process
Approve department procurement
Participate in weekly operations meetings with management to discuss business operations
Effectively manage mechanical and panel workshop to ensure smooth running of department
Implement new business processes to ensure continuous improvement
Plan and schedule client booking for vehicle service and repair
Review Repair Order through Unit Software
Closely communicate and liaise with mechanical and panel workshop supervisor for work update and update client respectively
Review new quotation for service and repairs
Review accident quotation
Engage with stakeholders such as Insurance Company and vehicle accessor in term of vehicle accident
Training new staffs
Perform any other duties as assigned by the Operations Manager.
Plant Manager
Fulton Hogan (Fiji) Pte Limited
Suva, Fiji Island
08.2019 - 06.2021
Assist in the preparation of Annual Project and Fleet Management Plan
Effectively manage and supervise mechanics and yard in-charge to ensure completion of plant routine maintenance and repair as per required standards
Approve Plant and vehicle repair and maintenance cost within the budget
Approve department procurement
Evaluate monthly department P&L cost with Finance Manager
Participate in weekly operations meetings with management to discuss business operations and main projects
Collaborate and communicate directly with the Project Manager & Project Team to prevent delays in project time in terms of availability of plant and machinery on site
Determine appropriate and sufficient resources are available for completion of assigned tasks for mechanics and project team
Engage with different stakeholders in terms of plant related and project related
Communicate assigned tasks to mechanics and yard in-charge in a manner that is clear and concise ensuring high quality, accurate and efficient results
Supervise work of mechanics to ensure objectives are achieved and quality is assured
Plan and co-ordinate LTA fitness for all vehicles and plant
Create new asset in software JDE and Maximo for new plant and vehicle
Evaluate plant disposal, plant tender and plant sale
Engage with stakeholders such as Insurance Company and vehicle accessor in term of vehicle accident
Identify trainings for up skilling of staffs based on the competency-based matrix
Evaluate staff performance appraisal at the end of the probationary period and at the end of each financial year
Develop and maintain effective and professional working relationships with all levels of staff within the organization, including Senior Management
Plan and organize freight of construction item direct at Project site
Perform any other duties as assigned by the General Manager.
Service Administrator
Fulton Hogan Hiways Joint Venture
Suva, Fiji Island
03.2017 - 08.2019
Liaising with clients (local and overseas client)
Plan & book plant and vehicle for service at workshop
Preparation of Work Order for mechanic through Maximo
Preparation of Purchase Order for procurement through JDE
Updating Maximo Database
Upload meter reading tool
Create monthly fuel usage report through PIUSU
Plan and co-ordinate LTA fitness for all vehicles and plant
Carry out registration for Self-Import machines
Close Work Orders at every week ending for billing
Review monthly cost for department with Workshop Manager
Filings
Office errands
Attending Plant Breakdown Calls
Helping clients via phone
Carry out annual stock stake for stores
Managing office in the absence of the Manager.
Team Leader Service Advisor
Nivis Motors & Machinery Co. Ltd
Suva, Fiji Islands
10.2015 - 03.2017
Oversee department P&L at end of each month
Plan and schedule client booking for vehicle service and repair
Create Repair Order through Unit Software
Closely communicate and liaise with mechanical and panel workshop supervisor for work update and update client respectively
Create new quotation for service and repairs
Create accident quotation
Engage with stakeholders such as Insurance Company and vehicle accessor in term of vehicle accident
Training new staffs
Office errands
Process FUSO & Mitsubishi warranty claims
Process & submit PQR through portal
Filing.
Education
Skills
Proficient level of knowledge on use of Units Software
Proficient level of knowledge on use of Maximo Software
Competent level of knowledge on use of PIUSI Software (Fluid Handling Technology)
Professionalism and Punctuality
Safe Driving Practices
Defensive Driving Techniques
Adaptability to weather conditions
Trailer Coupling and Uncoupling
Decision-Making Under Pressure
Documentation and Recordkeeping
Communication and teamwork
Load securing proficiency
Logbook Maintenance
Hazardous Materials Handling
GPS navigation mastery
Basic mechanical aptitude
Regulatory Compliance Adherence
GPS and route planning
Long-haul driving
JDE Production Software
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Professional Development
2018 Workplace Leadership Training – University of South Pacific (TAFE)
2018 Mentoring & Coaching Training – University of South Pacific (TAFE)
2018 First Response Basic First Aid Training – Fulton Hogan Hiways JV
2015 Group 2,4,6,7 & 9 Driving License with Defensive Driving Certification
2022 Certificate of Attainment Final Drive & Differential Light Automotive
2022 Certificate of Attainment Steering System Service & Repair Light Automotive
2022 Certificate of Attainment Wheel Alignment & Tires Light Automotive
2022 Certificate of Attainment Hydraulic Brake Service & Repair Light Automotive
2022 Certificate of Attainment Vehicle Periodic Maintenance Light Automotive
2022 Certificate of Attainment Automotive Electrical Principle Light Automotive
References
Mr. Amitesh Prasad, Finance Manager, Fulton Hogan (Fiji) Pte Limited,