Samuel Jackson
Christchurch,Wainoni
Summary
Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
12
12
years of professional experience
Work History
Online Sales Manager
Persian Rug Gallery
08.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted customers with prompt and polite support in-person, via email, and over the phone.
- Oversaw the implementation of an e-commerce website to increase customer reach
Gig Economy Driver
Uber Eats / Menulog / Doordash / Lime
05.2020 - 07.2022
- Maintained a professional and friendly demeanour during pickup and delivery to uphold platform reputation.
- Provided exceptional customer service, following all delivery instructions and resolving issues promptly.
- Kept detailed mileage and fuel records to track expenses
Shift Manager
Burgerfuel
09.2015 - 11.2018
- Maintained stock levels by monitoring and reordering food stock and dry goods.
- Responded to customer complaints professionally and courteously.
- Monitored employee food handling, safety and uniform requirements.
- Delegated tasks to team members and oversaw opening and closing of the store.
- Trained new staff on till operations, food preparation and cleaning procedures.
Temp Staff
Inland Revenue (via Kelly Services)
04.2012 - 06.2013
- Sorted and batched tax returns for further processing, whilst screening them for issues.
- Updated customer mailing addresses
- Prepared mail for postage
Education
Bachelor of Information Technology -
Southern Institute of Technology
Invercargill2019
Certificate in Aircraft Maintenance Engineering -
Nelson Marlborough Institute of Technology
Blenheim, NZ2015
NCEA Level 3 / University Entrance -
Heretaunga College
Upper Hutt2011
Skills
- Punctuality
- Customer Service
- Excellent Computer Skills
- Stock management
- Attention to Detail
- Money Handling
- Phone Etiquette
- Payment Processing
- Documentation And Reporting
Timeline
Online Sales Manager
Persian Rug Gallery
08.2022 - Current
Gig Economy Driver
Uber Eats / Menulog / Doordash / Lime
05.2020 - 07.2022
Shift Manager
Burgerfuel
09.2015 - 11.2018
Temp Staff
Inland Revenue (via Kelly Services)
04.2012 - 06.2013
Bachelor of Information Technology -
Southern Institute of Technology
Certificate in Aircraft Maintenance Engineering -
Nelson Marlborough Institute of Technology
NCEA Level 3 / University Entrance -
Heretaunga College
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