- Microsoft office, Html5, MS Project
Sana Dewhirst
Newlands,WGN
Summary
I am skilled individual who wants to pursue a challenging career and be a part of progressive organization that gives scope to enhance my knowledge and utilizing my skills towards the growth of organization.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Supervisor
Countdown Supermarket
Johnsonville, WGN
09.2019 - Current
- Created, prepared and delivered reports to various departments.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Researched and corrected customer concerns to promote company loyalty.
- Compiled and analyzed customer feedback data to develop new strategies and corrective action.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Health Care Assistant
Cashmere Home And Heights
Johnsonville, WGN
01.2019 - 05.2019
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Aided patients with walking and limb exercises to improve strength and balance.
Healthcare Assistant
Johnsonvale Rest Home
Johnsonville, WGN
04.2017 - 03.2019
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Organized and maintained medication closets and first aid supplies.
- Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
- Cared for dying patients and prepared deceased for transfer to mortuary.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
Supporter Care and Data Entry Volunteer
Red Cross
Thorndon, WGN
03.2017 - 12.2017
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Generated sortable reports according to customized requests.
- Honored data privacy and integrity regulations and standards as mandated by governmental and organizational policy.
- Maintained database entries by manually inputting information.
- Corrected data entry errors to prevent duplication or data degradation.
- Tracked and maintained records for [Type] department.
Education
Bachelor of Science - Computer Science
Rayat And Bahra College of Nano- Technology
India 09.2010 - 08.2014
Graduate Diploma in Information Technology - Information Technology
Whitireia Polytechnic Community
Porirua, WGN 07.2016 - 08.2017
Skills
- Training and mentoring
Software
Timeline
Customer Service Supervisor
Countdown Supermarket
09.2019 - Current
Health Care Assistant
Cashmere Home And Heights
01.2019 - 05.2019
Healthcare Assistant
Johnsonvale Rest Home
04.2017 - 03.2019
Supporter Care and Data Entry Volunteer
Red Cross
03.2017 - 12.2017
Graduate Diploma in Information Technology - Information Technology
Whitireia Polytechnic Community
07.2016 - 08.2017
Bachelor of Science - Computer Science
Rayat And Bahra College of Nano- Technology
09.2010 - 08.2014
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