I am an IT Systems & Support Engineer with expertise in Windows Server, Active Directory, Office 365, and Microsoft Azure. I have experience managing networks (VPNs, firewalls, DNS, DHCP), automating tasks with PowerShell, and supporting virtualization platforms like Hyper-V and VMware. Skilled in troubleshooting, software deployment (SCCM), and remote monitoring tools, I focus on delivering reliable IT support and improving overall system performance.