Hardworking employee enthusiastic about learning new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Sales Consultant and Tech Solutions
Noelleeming
11.2018 - Current
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Responded to telephone and in-person requests for information.
Providing the Tech support to the clients in regards to their gadgets issue range from mobile phone , computer , laptop, Arlo , Eufy, Swann camera setup and diagnose, fridges etc.
Followed up with existing customers to provide additional support and address concerns.
Provided sales and customer service assistance to walk-in traffic.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Supported clients with business analysis, documentation and data modeling.
Store Manager- Mobile, Laptop Repair
Dr Mobiles
04.2013 - 07.2018
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Performing the laptop, mobile repairs, unlocking the country locked devices, hardware repair, of any kinds of phone and laptops and training staff to shine their skills.
Demonstrated respect, friendliness and willingness to help wherever needed.
Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
Explained diagnostic findings to customers and outlined repair or service options.
Worked flexible hours; night, weekend, and holiday shifts.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
National Diploma in Management (Level 5) -
Kiwi Institute of Business And Education
Auckland, NZ
02.2013
Graduate Diploma in IT -
Cornell Institute of Business And Technology
Auckland, NZ
02.2011
Post Graduate Diploma in Computer Applications 3 Y -
Government Polytechnic College, Punjab, India
India
08.2008
Skills
Industry Trends
Fault finding and resolving errors
Sales and Marketing
Project Management
Product and Service Knowledge
Lead Generation
Strategic Planning
Web Technologies and Services
Time Management
Strategic Selling
Maintaining Clean Work Areas
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Sales Consultant and Tech Solutions
Noelleeming
11.2018 - Current
Store Manager- Mobile, Laptop Repair
Dr Mobiles
04.2013 - 07.2018
National Diploma in Management (Level 5) -
Kiwi Institute of Business And Education
Graduate Diploma in IT -
Cornell Institute of Business And Technology
Post Graduate Diploma in Computer Applications 3 Y -
Assistant Vice President Pre-sales Solutions Consultant at Equifax Workforce SolutionsAssistant Vice President Pre-sales Solutions Consultant at Equifax Workforce Solutions