Sandeep Joshi
Bucklands Beach,Auckland
Summary
Adaptable Administration Clerk with expertise in managing emails and phone calls for various departments. Highly skilled in editing and proofreading correspondence and documentation. Ready for a new position that involves handling various tasks in fast-paced settings. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Administration Clerk
AUCKLAND COLLECTION LIMITED
Auckland City, Auckland
01.2023 - Current
- Answered phone calls, responded to emails and routed incoming mail.
- Provided general office support such as photocopying, faxing and scanning documents.
- Assisted with the preparation of presentations, reports and other administrative tasks as requested.
- Checked and processed invoices, purchase orders, expense claims and other financial documents.
- Maintained filing systems for records, correspondence, reports and documents.
- Updated databases with new customer information or changes to existing accounts.
- Inputted employee time sheets into payroll software program for processing paychecks each month.
- Fielded telephone calls and offered prompt, detailed answers to meet requests.
- Prepared vendor and customer documentation, properly formatting and editing all correspondence.
Manager on Duty
OSTEND PIZZERIA
OSTEND, WAIHEKE ISLAND
10.2019 - 01.2023
- Created schedules for staff members according to business needs.
- Reviewed daily sales reports to identify areas of improvement.
- Maintained inventory levels by ordering supplies as needed.
- Audited cash registers at the end of each shift for accuracy.
- Conducted regular team meetings to discuss operational issues.
- Implemented cost-saving initiatives that improved efficiency without compromising quality.
- Performed administrative tasks such as filing documents or preparing reports.
- Monitored staff performance and provided feedback to ensure quality customer service.
- Assigned tasks to employees and monitored progress of projects.
- Developed strategies to increase customer satisfaction ratings.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies, job duties, and performance expectations.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Administration Clerk
AUCKLAND COLLECTION LIMITED
Auckland City, Auckland
11.2018 - 10.2019
- Maintained filing systems for records, correspondence, reports and documents.
- Answered phone calls, responded to emails and routed incoming mail.
- Checked and processed invoices, purchase orders, expense claims and other financial documents.
- Provided general office support such as photocopying, faxing and scanning documents.
- Processed customer orders in a timely manner while ensuring accuracy of all data entered into system.
- Ordered supplies such as stationery, office equipment and other materials needed by the organization.
- Resolved customer inquiries or complaints in a professional manner both over the phone or through email communication.
- Updated databases with new customer information or changes to existing accounts.
- Inputted employee time sheets into payroll software program for processing paychecks each month.
Assistant Store Manager
LIQUORLAND SOUTHGATE
Takanini, Auckland
11.2016 - 11.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Coordinated with vendors to secure product availability at competitive prices.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained inventory by checking merchandise to determine levels.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Catering Assistant
MONTANA CATERING
PENROSE, Auckland
05.2015 - 11.2016
- Supported chefs in preparing meals for large groups efficiently and on time.
- Attended weekly staff meetings with management team to discuss upcoming events and new menu items.
- Set up and cleaned up food preparation and service stations before and after catered events.
- Assisted in developing menus based on seasonality of ingredients available locally.
- Received orders from clients and communicated details to the chef team accordingly.
- Provided excellent customer service by interacting with guests during events.
- Ensured quality control of all food products before serving.
- Assisted in setting up and breaking down catering events.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Trained new catering assistants in proper procedures and customer service standards.
Education
National Diploma in Business Level 6 - Business Management
International College Of New Zealand
Auckland, NZ03-2017
National Diploma in Business Level 5 - Business Management
INTERNATIONAL COLLEGE OF NEW ZEALAND
Auckland, NZ03-2016
Skills
- Schedule oversight
- Document Control
- Proficient in [Software]
- Appointment Scheduling
- Telephone Etiquette
- Customer Communication
- Information Processing
- Meeting preparations
- Telephone reception
- File Organization
- Interpersonal and written communication
- Data Entry
Reference
- Reference details will be shared upon request
Timeline
Administration Clerk
AUCKLAND COLLECTION LIMITED
01.2023 - Current
Manager on Duty
OSTEND PIZZERIA
10.2019 - 01.2023
Administration Clerk
AUCKLAND COLLECTION LIMITED
11.2018 - 10.2019
Assistant Store Manager
LIQUORLAND SOUTHGATE
11.2016 - 11.2018
Catering Assistant
MONTANA CATERING
05.2015 - 11.2016
National Diploma in Business Level 6 - Business Management
International College Of New Zealand
National Diploma in Business Level 5 - Business Management
INTERNATIONAL COLLEGE OF NEW ZEALAND
Similar Profiles
Gursimranjit SinghGursimranjit Singh
Field Service Technician at Auckland Coin Machines LimitedField Service Technician at Auckland Coin Machines Limited
SHIFA MURSHIDA MISKINSHIFA MURSHIDA MISKIN
Human Resources Assistant & Front Office Coordinator at Cotton Collection Privet LimitedHuman Resources Assistant & Front Office Coordinator at Cotton Collection Privet Limited
Gursimranjit SinghGursimranjit Singh
Field Service Technician at Auckland Coin Machines LimitedField Service Technician at Auckland Coin Machines Limited