To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Site Leader
Z Energy
08.2022 - Current
Maintained detailed records of all site activities, allowing for effective monitoring of progress towards key milestones throughout each project''s duration.
Developed training programs for staff members, enhancing skillsets and improving overall performance.
Utilized data-driven insights to inform decision-making processes when allocating resources or adjusting strategies based on changing project demands.
Collaborated with cross-functional teams to develop efficient workflows that supported project objectives without compromising quality or safety standards.
Managed a diverse team of professionals, fostering collaboration and teamwork for increased productivity.
Implemented innovative solutions to address site-specific challenges, resulting in improved efficiency and effectiveness.
Trained new team members on site policies and procedures.
Customer Service Representative
Z Energy
03.2020 - 08.2022
Provides quality customer service at the console
Conducts housekeeping & merchandising
Complies with HSSE at work site
Handles customer/supplier complaints efficiently and in a friendly manner
Develop and maintains great working relationship with all site staff, leaders & operation managers
Responsible for food & coffee
Provide front line support to the customers
Checkout Operator
Cash Handling.
Health Care Assistant
Little Sisters the Poor Herne Bay
02.2021 - 10.2022
Observing, Monitoring & recording Patients
Communication with patients
Assisting clinical duties
Personal Care including infection prevention & control
Responded to patient alarms and needs-assessment requests to identify the course of treatment
Personal hygiene & overall reassurance, comfort & safety of patients
Documented patient intake and dietary requirements and assisted with feeding.
Healthcare Assistant
Radius
06.2019 - 11.2019
Documented information in patient charts and communicated status updates to interdisciplinary care team
Played games with patients to boost mood, improve memory, and provide light entertainment
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage
Assisted in changing for medical record keeping, keeping detailed records before, during, and after switch
Facilitated activities of daily living, including personal hygiene management, feeding, and ambulation
Responded to patient alarms and needs-assessment requests to identify the course of treatment
Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets
Used mobility equipment to carefully and transport patients
Managed and maintained patient rooms, shared-living areas, and nursing stations
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination
Documented patient intake and dietary requirements and assisted with feeding.
Health Care Assistant
Greenwoods Home
Vital signs monitoring
Act as chaperone
Patient recalls
Provide culturally appropriate support
Documentation and liaison with other healthcare professionals
Reports all incidents to the RN or Business care manager
Documented patient intake and dietary requirements and assisted with feeding
Responded to patient alarms and needs-assessment requests to identify the course of treatment
Serving meals and helping to feed patients.
Education
Bachelor of Arts -
NZQA
NZ Certificate in Health & Wellbeing Level 2 (Career force) - Health Care
NZQA
2022
Food & Coffee Certification -
Z Energy
Health & Wellbeing Level 3 (Career Force) - Health Care
NZQA
First Aid Certificate -
Skills
Customer Service Expertise
Cash Handling/ Checkout Operator
Calm and level-headed under duress
Documentation procedures expert
Collecting vital signs
Grooming and bathing assistance
Patient relations
Quick Learner
Food safety & Coffee Expert
General housekeeping ability
Quick problem solver
Performing patient intakes
Speaking clearly
Patient Care
Supporting personal needs
Dementia and Alzheimer's knowledge
References
References available on request
Timeline
Site Leader
Z Energy
08.2022 - Current
Health Care Assistant
Little Sisters the Poor Herne Bay
02.2021 - 10.2022
Customer Service Representative
Z Energy
03.2020 - 08.2022
Healthcare Assistant
Radius
06.2019 - 11.2019
Health Care Assistant
Greenwoods Home
Bachelor of Arts -
NZQA
NZ Certificate in Health & Wellbeing Level 2 (Career force) - Health Care
NZQA
Food & Coffee Certification -
Z Energy
Health & Wellbeing Level 3 (Career Force) - Health Care
NZQA
First Aid Certificate -
Similar Profiles
Robb CarrRobb Carr
EV Deployment Manager at Z EnergyEV Deployment Manager at Z Energy