Sandeep Khan
Blenheim,New Zealand
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Business Owner/Operator
Self-employeed
11.2023 - Current
- Built professional relationships with customers and business partners to establish trust and credibility.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Followed safety procedures and regulations to protect packages and vehicles.
- Delivered packages to customer doorsteps and business offices.
- Drove safely at all times to avoid accidents and harm.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Verified package information to check for accuracy and completeness.
Operational Manager
Laser Plumbing Hamilton West
06.2023 - 11.2023
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Assigned plumbers to specific tasks to complete and supervised activities for quality.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor labourers.
- Implemented systems to improve process efficiency and reduce project duration.
- Developed and implemented construction plans according to client specifications and expectations.
- Prepared detailed project estimates and reports for management review.
Commercial and Trade Manager
Zip Plumbing Plus Hamilton
06.2022 - 04.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
- Prepared project budgets, forecasting and inventory and material pricing points.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assistant Store Manager and IKAM
Mico Plumbing
09.2018 - 04.2022
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Assisted in recruiting, hiring and training of team members.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Established and cultivated solid business relationships with new or existing customers.
- Implemented systems and procedures to increase sales.
Education
Graduate Diploma - Computer Science And Programming
Auckland University of Technology
Auckland, NZ09.2015
Bachelor of Science - Computer Engineering Technology
Regional Institute of Management And Technology
India05.2012
Skills
- Sales Strategy
- Business Process Optimization
- Operations Management
- Team Collaboration and Leadership
- Budgeting and Forecasting
- Talent Allocation
- Staff Hiring
- Relationship Building
- Professional Networking
- Purchasing and Planning
Hobbies
Walking and Hiking
Travelling
Reference
Available on request
Timeline
Business Owner/Operator
Self-employeed
11.2023 - Current
Operational Manager
Laser Plumbing Hamilton West
06.2023 - 11.2023
Commercial and Trade Manager
Zip Plumbing Plus Hamilton
06.2022 - 04.2023
Assistant Store Manager and IKAM
Mico Plumbing
09.2018 - 04.2022
Graduate Diploma - Computer Science And Programming
Auckland University of Technology
Bachelor of Science - Computer Engineering Technology
Regional Institute of Management And Technology
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