Sandeep Panwar
7 Snapdragon Lane, Wigram,Christchurch
Summary
Results-driven hospitality manager with a strong focus on enhancing team performance and operational efficiency. Skilled in managing daily restaurant operations and ensuring high service quality, while consistently addressing customer concerns to maintain satisfaction.
Overview
7
7
years of professional experience
Work History
Manager
Curry Kingdom
02.2022 - Current
- Led, trained, and supervised staff to enhance team performance and operational efficiency
- Managed daily restaurant operations to uphold service and quality standards
- Managed procedures for opening, closing, and shift transitions at restaurant
- Monitored financial performance and sales trends to inform marketing strategies
- Handle customer concerns professionally, maintaining strong customer satisfaction
Team Member
Pizza Hut
04.2021 - 02.2022
- Delivered excellent customer service by taking orders and ensuring customer satisfaction.
- Operated register and processed payments accurately to maintain efficient transactions.
- Food Preparation - Make pizzas, sides, and desserts following standards.
- Kitchen & Hygiene - Keep workstations clean, follow food safety rules.
- Supported team by assisting colleagues and effectively communicating with supervisors.
Front of House
Bombay Tandoor
02.2020 - 08.2020
- Greeted customers warmly, served food and beverages efficiently in busy restaurant environment to enhance guest experience.
- Monitored customer feedback and addressed concerns promptly to ensure satisfaction during dining experience.
- Taking orders (dine-in, takeout, online)
- Handling cash and POS transactions
- Maintained cleanliness in dining area to uphold health standards and create welcoming atmosphere.
Front of House
Kingfisher Restaurant & Bar
05.2019 - 01.2020
- Greeted and served customers promptly at the entrance and throughout their dining experience.
- Took accurate customer orders for dine-in, takeout, and online services using POS system to ensure seamless service.
- Handled cash and processed POS transactions efficiently to maintain accurate financial records.
- Monitored customer feedback and addressed concerns to maintain high satisfaction levels.
- Cleaned and organized dining area consistently to enhance guest experience and maintain a welcoming atmosphere.
Education
CERTIFICATE IN ELECTRICAL ENGINEERING (LEVEL 3) -
Ara Institute of Canterbury
Student Services Building Ensors Road, Woolston01-2022
FOUNDATION SKILLS (LEVEL 2) -
Ara Institute of Canterbury
Student Services Building Ensors Road, Woolston, 01-2021
LEVEL 1 CERTIFICATE -
Riccarton High School
31 Vicki Street, Sockburn, Christchurch 804201-2018
Skills
- Restaurant management
- Menu development
- Inventory Control
- Cash management
- Staff training
- Menu Planning
- Problem Solving
- Time Management
- Training staff
- Leadership
- Communication
Accomplishments
- Spirit of Riccarton Award
- Riccarton Way Award
- School Sports Cricket Best Fielding Award
Reference Check
Available upon request
Timeline
Manager
Curry Kingdom
02.2022 - Current
Team Member
Pizza Hut
04.2021 - 02.2022
Front of House
Bombay Tandoor
02.2020 - 08.2020
Front of House
Kingfisher Restaurant & Bar
05.2019 - 01.2020
CERTIFICATE IN ELECTRICAL ENGINEERING (LEVEL 3) -
Ara Institute of Canterbury
FOUNDATION SKILLS (LEVEL 2) -
Ara Institute of Canterbury
LEVEL 1 CERTIFICATE -
Riccarton High School