Sandesh Tandan
Glen Eden,Auckland
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Security officer
Armour Guard
Auckland, New Zealand
04.2023 - 05.2023
- Provide high-Level security and surveillance services to ensure the safety of train station and passengers.
- Asses security threats and implemented appropriate measures to safeguard people, buildings, and assets.
- Demonstrate strong interpersonal skills by effectively interacting with train station staff and visitors.
- Manage people and take full operational responsibility during after-hours shifts.
- Remained flexible in rapidly moving environment and adapted to developing situations.
- Reported suspicious activities and persons to law enforcement for appropriate incident management.
- Warned offenders about rule infractions and violations, evicting violators from premises.
- Carried out day-to-day duties accurately and efficiently.
Customer sales assistant
Xotic Sweets
Auckland, New Zealand
05.2023 - Current
- Employed design skills to create attractive merchandise displays, consistently increasing product appeal.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Updated product labelling and pricing to reflect discounts and offers.
- Processed returned or exchanged items and provided refunds to customers.
- Tagged products quickly and accurately with price tags and stickers.
- Stocked, replenished and organised shelves to ensure consistent levels of product availability.
- Maintained accurate records to track cash handling activities.
- Followed company procedures and guidelines for smooth retail operations.
Education
Diploma of Higher Education - Construction Management and Quantity Surveying
Auckland College of Tertiary Studies (ACTS)
Auckland, NewZealand 04.2023 - 09.2024
Skills
- Effective communication with customers, colleagues, and sometimes law enforcement or emergency services Clear and concise communication for resolving conflicts, providing assistance, and conveying safety instructions
- Being able to defuse tense situations, remain calm under pressure, and find peaceful resolutions is crucial
- Possessing a sharp eye for detail, adept at identifying potential security threats and promptly assisting customers in need through attentive observation
- Ability to think quickly and come up with solutions to unexpected challenges or emergencies
- Demonstrating a genuine commitment to customer satisfaction, adept at anticipating and fulfilling customer needs while delivering exceptional service with a personalized touch
- Fostering a spirit of teamwork and collaboration by effectively coordinating with colleagues to address issues and provide seamless support during peak periods
Languages
English
Upper intermediate
Hindi
Upper intermediate
Timeline
Customer sales assistant
Xotic Sweets
05.2023 - Current
Diploma of Higher Education - Construction Management and Quantity Surveying
Auckland College of Tertiary Studies (ACTS)
04.2023 - 09.2024
Security officer
Armour Guard
04.2023 - 05.2023
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