Sandra McGurk
Auckland,AUK
Summary
Talented Project Coordinator focused on promoting team adaptability and cohesion. Meticulous attention to detail and successful track record of accomplishing tasks on time to a high standard. Experience working with teams to accomplish short and long term project goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Coordinator
NEW ZEALAND AUTOMOBILE ASSOCIATION
08.2023 - Current
- Contributed to the ongoing improvement of project management processes, tools and templates.
- Shared gaps identified with project managers assisting with project delivery and reducing potential costs creep.
- Conducted quality reviews with the PM Lead to identify and address any deficiencies within projects and ensure that the VDO process is followed correctly creating consistency throughout various projects.
- Assisted the business with coordination of project change management initiatives such as Business Impact Assessments & Technical Impact Assessments.
- Regularly engaged with various stakeholders throughout the business with regards to their ongoing project developments.
- Provided support to the Head of Project Delivery & PM Lead with any coordination of workshops, functions, meetings, including RAID logs and minutes for Project Steering Committees, Project Leadership, Project Manager, TIA Readiness and Delivery Leadership meetings.
- Coordinated project reporting processed for the business weekly.
- Managed all technology resourcing through Harvest tickets logged, and ensured accurate financial reports are processed weekly for TLT, and monthly for finance department.
- Supported human resources initiatives by assisting the leadership team with recruitment, onboarding, offboarding and contract renewals.
Coordinator (Gas Connections - North & West Auckland)
OMEXOM (previously known as Electrix)
03.2023 - 08.2023
- Improved team productivity with regular progress updates, fostering a collaborative work environment to assist with clients, customers, and various vendors.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Used job-related software accurately to ensure the smooth running of projects and installations.
- Processed purchase orders, debtor and creditor invoices for installation work.
- Assisted resource scheduler with prioritizing work and obtaining necessary Council approvals.
- Ensured the appropriate equipment to carry out the prescribed installation task is available.
- Responsible for capturing and coordinating all jobs in the North & West Auckland Region, ensuring that installation teams have all required approvals, and documentation.
- Full understanding of company’s health and safety policies and procedures.
- Ensured appropriate personal training/competence to carry out the prescribed task and that the necessary licenses/certificates of competence are up to date.
Administrator
CAPSTAN CONSTRUCTION / LATITUDE HOMES AUCKLAND
05.2022 - 03.2023
- Organized workflow effectively to ensure timely project completion without compromising quality.
- Computerized office activities, maintained project database, and tracked site records throughout project delivery.
- Processed all client letters, notifications, client contracts, contractor contracts, supplier quotes and purchase orders.
- Created database for all warranties for multiple projects to be uploaded onto GTEE to enhance customer experience (no system in place prior to employment).
- Processed all CCC applications with Council for 25 projects inline with building legislation, and completed RFI's received from Council.
- Ensured all building site-specific plans, Hazardco, and inspection documentation were correct and on-site prior to project commencing.
- Streamlined office operations by implementing efficient administrative systems and procedures around Latitude Home branded signage, handover gifts, office supplies and stationary.
- Coordinated colour and kitchen consultations, as per project specifications optimizing customer experience by delivering superior service.
- Managed all client product and building cost variations, quotes and payments accurately.
- Accurately loaded site-specific information onto RAVE, for contractors and suppliers to enable smooth running of project delivery.
- Processed 10-year Master Builder Guarantee’s and building insurance for clients (no system in place prior to employment).
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Administrator to Snr Accounts Manager
BARFOOT & THOMPSON BODY CORPORATE
02.2021 - 05.2022
- Prepared all AGM, EGM and Committee meeting documentation, reports and annual budgets for 36 body corporates.
- Collected and maintained database of all approvals and BC information.
- Obtained committee approvals, processed invoices, pre-contract disclosure statements, breach notices and dealt with various customer queries.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy and body corporate legislation.
Executive Secretary to 3 Executives at Life Healthcare
LIFE HEALTHCARE
03.2015 - 10.2019
- Worked closely with the marketing & comms team on marketing projects and internal business comms, improving business reports, newsletters, presentations and memos.
- Managed internal weekly comms channel “Engage and Connect” distributed to 1700 Life Healthcare employees (example can be supplied).
- Assisted in managing Life Magazine publication.
- Organized COO & MD staff comms sessions held bi-annually. Coordinated executive events, gala dinners, large staff yr end functions and worked on projects.
- Coordinated all aspects of Specialist Clinical Review workshops for the Clinical Directorate.
- Arranged Interim and Year-End Financial Result JSE webcast.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication.
- Assisted multiple executives with ad-hoc secretarial duties whilst maintaining high standards of reporting, confidentiality and professionalism.
Management & Hospital Secretary
LIFE BRENTHURST HOSPITAL (Life Healthcare)
01.2011 - 04.2015
- Assisted management with recruitment and vacancy adverts.
- Coordination of company staff uniform fittings and orders.
- Responsible for hospital record retrieval process by patients and attorneys.
- Maintained all Specialist and Practitioner contracts and renewals.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Handled daily scheduling tasks and provided administrative support to management team.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Facilitated communication between wards for improved collaboration and project success.
- Improved document processing times by implementing digital archiving systems and reducing paper waste.
(Acting) Public Relations Officer
LIFE BRENTHURST HOSPITAL (Life Healthcare)
01.2014 - 05.2014
- Gathered information to analysis revenue generation and monthly marketing stats reporting.
- Produced and maintained all resident doctor rental agreements and signage.
- Provided internal communication support, facilitating information flow among employees and departments.
- Managed patient complaints effectively mitigating potential damage to the company image.
- Produced and distributed communications for key stakeholders.
- Assisted with marketing strategy development and upkeep of website, to increase public awareness and patient engagement.
- Engaged in professional networking to maintain strong relationships with hospital professionals to drive partnerships.
Secretary to CEO
LIFE OCCUPATIONAL HEALTH (Life Healthcare)
08.2008 - 12.2010
- Organized training materials and logistics.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files and financial data.
- Handled daily scheduling tasks, calendars, invoices and provided administrative support for management team.
- Prepared management reports and professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Created and updated client contract renewals, records and files to maintain document compliance.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Coordinated travel arrangements for staff, ensuring smooth business trips with minimal disruptions.
- Transcribed and organized information to assist in preparing speeches and presentations.
Administration Clerk for Head Office / PA to Financial Manager
LIFE OCCUPATIONAL HEALTH (Life Healthcare)
12.2007 - 08.2008
- Provided quality clerical support through scheduling appointments, typing, document management, email correspondence, and overseeing operation of office equipment.
- Responsible for driver’s schedule, including license renewals for vehicles and mobile clinics.
- Collated monthly financial reports to achieve demanding targets.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures.
- Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
Data Coordinator
LIFE OCCUPATIONAL HEALTH (Life Healthcare)
05.2007 - 11.2007
- Verified accuracy of data before transcribing.
- Generated detailed reports from collected data to inform stakeholders.
- Enhanced data reporting capabilities with the development of user-friendly dashboards and visualizations.
Call Centre Agent / Promoted to Call Centre Administrator / Promoted again to Call Centre Coordinator
IMPERIAL CHAUFFEUR DRIVE
12.2005 - 05.2007
- Resolved caller issues quickly and thoroughly.
- Handled all bookings and queries in a professional manner.
- Established strong customer relationships, building recommendations and loyalty.
Education
Short Course - Brand and Marketing Management -
VEGA School
Johannesburg, JHBHigher Cert - Management - NQF 5 & NZQA Level 5 -
Milpark Business School
Johannesburg, JHBBcom Management -
UNISA (1st Year)
Johannesburg, JHBSonrise Christian School
Johannesburg, JHB01.2004
Skills
- Proficient in MS Word; MS Excel; MS PowerPoint; MS Teams; MS Outlook;
- Excellent typing skills 60-80wpm
- Problem-Solving
- Project Coordination
- Continuous Improvement
- Flexible and Adaptable
- Detail Oriented
- Documentation Management
- Schedule Management
- Relationship Building
- Multiple Priorities Management
- Event Planning and Execution
- Partnership cultivation
- Resource Coordination
Certification
- Torque IT Intermediate Microsoft Excel
- Torque IT Advanced Microsoft Excel
- Complaints Management Training
Languages
English
Afrikaans
Other Skills Attributes
- Well groomed
- Diplomatic
- Strong interpersonal sensitivity
- Able to work under pressure
- Self-management and deadline driven
- Verbal and written communication skills
- Shown growth in various organisations
Personal Information
- Available: 4 weeks’ notice period
- Date of Birth: 10/15/86
- Gender: Female
- Nationality: South African
- Driving License: Code B
- Marital Status: Married
Timeline
Project Coordinator
NEW ZEALAND AUTOMOBILE ASSOCIATION
08.2023 - Current
Coordinator (Gas Connections - North & West Auckland)
OMEXOM (previously known as Electrix)
03.2023 - 08.2023
Administrator
CAPSTAN CONSTRUCTION / LATITUDE HOMES AUCKLAND
05.2022 - 03.2023
Administrator to Snr Accounts Manager
BARFOOT & THOMPSON BODY CORPORATE
02.2021 - 05.2022
Executive Secretary to 3 Executives at Life Healthcare
LIFE HEALTHCARE
03.2015 - 10.2019
(Acting) Public Relations Officer
LIFE BRENTHURST HOSPITAL (Life Healthcare)
01.2014 - 05.2014
Management & Hospital Secretary
LIFE BRENTHURST HOSPITAL (Life Healthcare)
01.2011 - 04.2015
Secretary to CEO
LIFE OCCUPATIONAL HEALTH (Life Healthcare)
08.2008 - 12.2010
Administration Clerk for Head Office / PA to Financial Manager
LIFE OCCUPATIONAL HEALTH (Life Healthcare)
12.2007 - 08.2008
Data Coordinator
LIFE OCCUPATIONAL HEALTH (Life Healthcare)
05.2007 - 11.2007
Call Centre Agent / Promoted to Call Centre Administrator / Promoted again to Call Centre Coordinator
IMPERIAL CHAUFFEUR DRIVE
12.2005 - 05.2007
Short Course - Brand and Marketing Management -
VEGA School
Higher Cert - Management - NQF 5 & NZQA Level 5 -
Milpark Business School
Bcom Management -
UNISA (1st Year)
Sonrise Christian School
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