SANDRA OVALENI

● Assist whanau to set short and long-term goals.

● Encourage whanau to take charge in working towards goals.

● Encourage self-determination and self-reliance.

● Create sustainable relationships with whanau in the community.

● Connect whanau with services and advocate on their behalf to services providers.

● Administration - enter data into the system.

● Report to manager

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Built strong relationships with clients to deliver emotional support and companionship.
• Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.

• Used equipment properly to avoid workplace hazards or injuries.
• Collaborated with team members to meet daily production quotas, promoting a positive work environment.
• Carefully packaged finished products and prepared for shipment.
• Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
• Operate factory machinery
• Working on production lines
• Cleaning and maintaining working areas

• Input financial data and produced reports using MYOB
• Ensured prompt payment of invoices, negotiating with vendors to secure favorable terms and discounts.
• Completed bi-weekly payroll for company employees.
• Make sure that all outbound shipment in the DHL GLOBAL NETWORK system for quick clearance and delivery at target destination.
• Monitoring and assisting with DHL's inbound and outbound shopment
• Making bookings with airline cargo

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.

• Developed and maintained strong customer relationships, providing exceptional service and advice.
• Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
• Opened, closed, and updated accounts for customers.
• Balanced teller drawers and ATM cash.
• Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
• Generated reports and analysis of customer data to identify trends and potential business opportunities.

● Cash handling and mathematics

● Customer service