Sandra Vercoe
Akina
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Manager
Te Whare Whanau Purotu
11.2021 - Current
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Process pay roll.
- Support after hours crisis line.
- Assess and admit wahine and children into safe house when required.
- Whanau Protect supporting wahine and whanau to stay in there own home, putting supports in place such as the whanau protect programe.
- Community Support, helping Wahine and whanau in the community , linking into supports, WINZ, counseling, housing, doctors ETC.
- Traveling to Hui around the North Island supporting sister refuges.
- Board and regional reports.
Mental Health & Addictions Support Worker
What Ever It Takes Trust
06.2008 - 11.2021
- Kept clients engaged in social networks and communities.
- Transported clients to appointments, shopping venues and entertainment events.
- Promoted community integration by providing extensive physical, emotional and social support.
- Helped clients find permanent or temporary housing.
- Sought out affordable housing options and residences for people in need.
- Assisted applicants in filling out housing applications and verifying assets.
- Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, direct, hands-on support.
Education
No Degree - Leadership 10 Month Programme
Leadership Development Programme
Bakertilly Staples Roadway 10-2024
Certificate Stage 1 H&S Representative - Health & Safety
Health And Safety
07-2024
Certificate - Addictions
Addictions 101 Blue Print Training
Ahuriri03.2020
Certificate - Addiction
Smashed 'N Stoned Training
Napier11.2019
Certificate - Brain Injury
Brain Injury & Communication Work Shop
Havelock North 03.2019
Diploma in Addiction Studies (Applied) Level 6 - Addiction
Eastern Institute Of Technology (E.I.T)
Taradale Napier03.2018
Diploma in Mental Health Level 6 - Mental Health Support Work
Eastern Institute Of Technology
Taradale Napier02.2017
Maori Health, Best Practice Models
Certificate Tipu Ora Hauora Level 4
Matahiwi Marae, Clive11.2016
Attended Work Shop - Brain Injury
Person Centered Rehabilitation
Taradale 12.2014
Two Day Work Shop - Understanding On The Treaty
Treaty Of Waitangi
Greenmeadows11.2012
Mental Health And Addiction Support Level 4 - Support Work in Mental Health &addictions
Eastern Institute Of Technology
Taradale 11.2012
Skills
- Listen and follow directions given that are needed to complete task
- Break information down for client/waiora so that they have reassurance and receive correct information
- Communicate on what the next steps are making sure waiora understands
- Understanding each work place has barriers that need to be respected while having the same goal
- Team internal and external
- Help team through barriers
- Collaborate with other net works with client permission
- That we may come together and get an out come that will be most adequate
- Able to think under pressure
- Not afraid to get creative, find ways to net work
Effective Communicator
Team Player
Problem solving
- Net works with peers in other organizations
- Ask for advice when it's required
- Adapt quickly to changes with understanding
- Adapt to different situations and think quickly
- Supporting other to adapt, peers, clients/whaiora
- Problem solving effectively while working against the clock especially working with people in distress
- Transparency with managers and peers whilst being aware of time frames
- Organized day with structure and time line it
- Motivated and have compassion towards clients/whaiora to help them reach goal of being housed
- Perseverance and determination of reaching goals/task
Adaptability
Time Management
Motivation
Additional Information
- Whiu Carroll; 0275520011,Former Team Leader.
- Caroline Lampp; 021537425, p.c.lampp@extra.co.nz, Former C.E.O of W.I.T.
- Vi Pirini | Service Development Manager 027 600 2319
- Megan Thomassen | Senior Reporting & Accountability Advisor 027 356 6713
- Cecily Miller; 0275999226, Consumer Advisor.
Timeline
Manager
Te Whare Whanau Purotu
11.2021 - Current
Mental Health & Addictions Support Worker
What Ever It Takes Trust
06.2008 - 11.2021
No Degree - Leadership 10 Month Programme
Leadership Development Programme
Certificate Stage 1 H&S Representative - Health & Safety
Health And Safety
Certificate - Addictions
Addictions 101 Blue Print Training
Certificate - Addiction
Smashed 'N Stoned Training
Certificate - Brain Injury
Brain Injury & Communication Work Shop
Diploma in Addiction Studies (Applied) Level 6 - Addiction
Eastern Institute Of Technology (E.I.T)
Diploma in Mental Health Level 6 - Mental Health Support Work
Eastern Institute Of Technology
Maori Health, Best Practice Models
Certificate Tipu Ora Hauora Level 4
Attended Work Shop - Brain Injury
Person Centered Rehabilitation
Two Day Work Shop - Understanding On The Treaty
Treaty Of Waitangi
Mental Health And Addiction Support Level 4 - Support Work in Mental Health &addictions
Eastern Institute Of Technology
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