Sandy Andrea
Henderson,Auckland
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
6
6
years of professional experience
Work History
SALES ASSOCIATE
HARVEY NORMAN WESTGATE
11.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Increased sales by offering advice on purchases and promoting additional products
- Engaged with customers to effectively build rapport and lasting relationships.
SALES ASSISTANT
COTTON ON KIDS LYNNMALL
10.2018 - 11.2021
- Balanced and organized cash register by handling cash and counting change
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Greeted customers, helped locate merchandise and suggested suitable options
- Used POS system to process sales, returns, online orders and gift card activations
- Approached browsing customers to initiate conversations to determine buying preferences.
Education
BACHELOR OF HEALTH SCIENCE- ORAL HEALTH -
11.2025
Skills
- Product Recommendations
- Cash Handling
- Verbal and Written Communication
- Store Opening and Closing
- Upselling Techniques
- POS System Operations
- Customer Service
- Commission Sales
Languages
Arabic
Limited
Harvey Norman Leave Notice
- 4 weeks leave notice is required
References
References available upon request.
Timeline
SALES ASSOCIATE
HARVEY NORMAN WESTGATE
11.2021 - Current
SALES ASSISTANT
COTTON ON KIDS LYNNMALL
10.2018 - 11.2021
BACHELOR OF HEALTH SCIENCE- ORAL HEALTH -
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