Sangeeta Mani

I am currently seeking Full Time employment and I am able to accept a new position at short notice. I offer you proven skills as well as commitment, energy, maturity, and real enthusiasm in the work place. I am capable of meeting and exceeding any personal and professional expectations of my future employer. Flexible hard worker ready to learn and contribute to team success.

• Vision West Home Healthcare, Support Worker, 02/11/21, Present, Personal care, Domestic help, Shopping assistance, Medication prompting- help clients take right medication.
• Home Instead NZ, Carer, 23/11/22, Present, Personal care, Home help, Palliative care, Companionship, Respite care, Transport client to Doctors appointments, Shopping, Prescription collection, Family events and Social outings
• Geneva Healthcare NZ, Referrals Administrator, New client consultant, 13/03/18, Present, Communication between support worker, clients, and family, Managing support workers leaves and finding relief support worker so client’s cares can run smoothly., Payroll queries to ensure that all support worker’s get paid on timely manner., Coordinate with support worker to assign job and build roster., Educate support worker about patient’s condition., Consulting with client’s and family members to discuss their health problems and ensure to assign the right support worker with the client., Analysing Patient referral letters and performing an administrative check to ensure each referral meets the requirement., Manage inbox and delegate the workload amongst the team., Liaise and email funder if the referral needs more information., Loading referral to System (Care Call) Data Entry, Answering phone from funder regarding patient referral, Reporting Daily spreadsheet to Team Leader, Reporting Monthly spreadsheet to Team Leader and Managers, ACC Casemix –Setting up cares for clients.
• Concentrix New Zealand, Call Centre, 19/09/16, 10/03/18, Resolve customer queries relates to mobile, landline and broadband products and services including: fault identification; network and hardware troubleshooting; repeat issue prevention, Process changes to deliver to customer needs including; fault identification; network and hardware troubleshooting; fault escalation to required teams; schedule technician appointments, Outage management including; wide fault identification and escalations; process change management during outages, Customer education providing valuable information about product, services and self service options
• Arvida Aria Gardens, Residential and Hospital care, 14/03/16, 16/09/16, Personal care assistance, Housekeeping, Meal support, Patient transfer and monitoring to provide a patient experience hat is as comfortable and stress-free as possible.
• Franchisee Owner of Sierra Café, Owner Operator, 25/02/15, 28/02/16, Managed staff, Made rosters, Barista, Cooking Meals and running kitchen on my own, Customer Services/Front of House, Wages for employees, Cash Handling, Till Reconciliation, Ordering (online and by Phone), Paying Creditors on time, Deal with customer issues, Stock take, Taking Telephone Order
• Crest Commercial Cleaning, Franchisee Owner, December 2008, January 14, Professional Cleaning for commercial office, Preparing GST, Paying creditors, Doing Payroll
• Pak N Save Albany, Checkout Operator, August 2007, December 14, Cash Handling, Customer Services
• Mahogany Industries (Fiji) Ltd, Head Administration, August 2004, December 2006, Prepare Profit and Loss, Prepare Cash Flow, Data Entry using MYOB, Invoicing, GST, Payroll, Customer Service, Answering Phone, Paying Creditors
• Quality Sports Limited, Assistant Administration, January 2002, August 2004, Reception, Payroll, Customer Services, Data Entry using MYOB, Banking, Preparing Budget every month, Debtors Collection, Paying Creditors, Preparing Cheque

• Natalie Baker, Lecturer, 0212843334
• Simmy Sharmila, Franchisee Owner, 0211008286
• Rupendra Kumar, Crest Commercial Cleaning, 02102240496
• Louise Reid, Assistant Manager, (09) 4151000
• Richard Pringle, Manager(checkout), (09) 4151000