As a self-employed professional in the liquor and hospitality industry, I excelled in promotional planning and employee training, enhancing store operations and customer satisfaction. My proactive approach led to significant improvements in sales volumes and profit margins, showcasing my ability to manage both financial and human resources effectively.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Liquor Store, Restaurant, Delivery
Self-employee
, Auckland, Palmerston North
07.1999 - 11.2024
Created daily reports detailing sales volumes, profit margins, and cash flow metrics.
Assisted with the organization of product displays, shelf stocking, and promotional materials in store.
Provided training for new staff members on proper liquor handling procedures and customer service etiquette.
Performed weekly inventories to track usage trends across multiple categories including beer, wine, spirits, mixers.
Monitored bar operations during peak business hours to ensure smooth delivery of services.
Collaborated with vendors to negotiate pricing terms for wine, spirits, and beer purchases.
Preserved excellent levels of internal and external customer service.
Purchased goods and ingredients needed to make beverages.
Attracted, recruited, and trained new employees.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Trained new employees to perform duties.
Oversaw food preparation, production and presentation according to quality standards.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Inspected dining and serving areas for cleanliness and proper setup.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Education
Bachelor of Science - Chemistry
Incheon University
Incheon South Korea
02-1987
Skills
Promotional planning
Employee training
Store maintenance
Merchandising strategies
Cash management
Credit and cash transactions
Languages
Korean
Professional
Certification
Drive License
Food Safety Training
Timeline
Liquor Store, Restaurant, Delivery
Self-employee
07.1999 - 11.2024
Drive License
Food Safety Training
Bachelor of Science - Chemistry
Incheon University
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