Sanigdha Soni
Auckland,AUK
Summary
Senior Project Manager bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Experienced overseeing diverse teams of developers, analysts and quality professionals engaged in complex projects with budgets up to $1M. Solid understanding of project management tools. Project Management Professional expert in identifying and mitigating risks, reaching milestones and managing deliverables. Highly organized leader with great attention to detail. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Corporate Incentive Solutions Pvt. Ltd.
Chandigarh, Chandigarh
03.2020 - 08.2023
- Managed project scope, timeline and budget in alignment with company objectives.
- Developed comprehensive project plans to be shared with stakeholders.
- Coordinated resources across multiple departments and teams to ensure successful completion of projects.
- Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
- Identified potential risks associated with projects and developed mitigation strategies.
- Collaborated with stakeholders to develop realistic expectations for deliverables and negotiated to obtain resources or materials.
- Created detailed reports on project status, issues, risks and opportunities and establishing best practices for managing complex projects successfully.
- Ensured compliance with relevant regulations during all stages of a project's lifecycle.
- Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
- Spearheaded key projects, resulting in high customer satisfaction and increased business revenues.
- Delivered high level of service to clients to extend relationship and encourage further projects.
Project Coordinator
Aero IT Tech
Delhi, Delhi
02.2019 - 02.2020
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Managed communication channels between various teams involved in the execution of complex projects.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- Served as point-of-contact to support order management, testing and reporting.
- Handled portfolio of initiatives to support organization's goals.
- Produced thorough, accurate and timely reports of project activities.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
Team Lead
Antilog Vacations
Chandigarh, Chandigarh
04.2017 - 02.2019
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Coordinated resources across multiple teams to achieve project goals within budget constraints.
- Fostered positive employee relationships through communication, training and development coaching.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Rotated through series of different stations based on team needs.
- Documented production levels and materials used to keep management informed.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Worked closely with human resources to support employee management and organizational planning.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
Sales Executive
Antilog Vacations
Chandigarh, Chandigarh
01.2016 - 04.2017
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
- Negotiated contracts with clients on behalf of the company.
- Attended industry events to build relationships with key contacts in the field.
- Trained junior sales staff on techniques for improving customer service experience.
- Utilized CRM software to track leads and manage accounts throughout the sales cycle.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Developed pricing strategies that maximized profits while remaining competitive in the market.
- Collaborated with internal teams such as marketing, finance, operations., to ensure successful execution of projects.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
- Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.
- Greeted customers to determine wants or needs.
Education
Bachelor of Science - Electronics And Communication Engineering
Chandigarh Group Of Colleges
Chandigarh07.2016
Skills
- Project Management Methodologies
- Client Relationship Management
- Project Planning
- Cross-Functional Communication
- Customer Relationship Management
- Stakeholder Management
- Adaptability and Empathy
- Data Analytics
- Risk Management
- Sprint and iteration burn down analysis
- Adaptability and time management
- Cost management
- Delivery management
- Software proficiency
Accomplishments
- Best employee 2019 and 2022
- Rewarded with international trips for performance
- Globes Best mobile application for employee retention, Vodafone India
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Full Professional
Certification
- Pursuing PMP currently
- Learning Lean Six Sigma
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Senior Project Manager
Corporate Incentive Solutions Pvt. Ltd.
03.2020 - 08.2023
Project Coordinator
Aero IT Tech
02.2019 - 02.2020
Team Lead
Antilog Vacations
04.2017 - 02.2019
Sales Executive
Antilog Vacations
01.2016 - 04.2017
Bachelor of Science - Electronics And Communication Engineering
Chandigarh Group Of Colleges
- Pursuing PMP currently
- Learning Lean Six Sigma
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