Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Jyotisha Vijaya

Jyotisha Vijaya

Te Awamutu

Summary

Detail-oriented Project Analyst with 8-10 years discovering and eliminating unforeseen pitfalls that derail projects and ruin budgets. Trained to quickly switch between projects' macro views and specific details to discover and correct specific problems while maintaining holistic project health. Dedicated to finding and eliminating inherent flaws in project planning that hurt both employees and finances.

Overview

13
13
years of professional experience

Work History

Womens Advocate

Womens Refuge
04.2024 - Current
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Devised and implemented community-based programs to promote mental health awareness.

Gambling Harm/Mental Health Advocate

K'aute Pasifika Trust
04.2023 - 04.2024
  • Contribute to the development of the Public Health Plan deliverables for Pacific
  • Meet all agreed public health targets
  • Complete all public health activity reporting accurately and in a timely manner
  • Mental Health Promotion
  • Providing support to taiohi (young people) and their whānau (family) and peers, addressing mental health and addiction concerns, social stressors, and promoting resilience and overall wellbeing
  • Work with the venues and C4 sector to promote safe gambling environments for Pasifika
  • Engage effectively with Pasifika community groups and churches to support local advocacy
  • Collaborating with schools and community organizations to raise awareness about mental health issues, contributions, and early signs of illness
  • Liaise with Territorial Local Authorities to support Pasifika engagement in reducing gambling harm
  • Maintain Pasifika stakeholder relationships and ensure Pasifika stakeholder engagement is documented

Health Care Assistant

CHT Te Awamutu
12.2020 - 01.2023
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.

Operation Manager

Kontiki Capital Fiji Limited
10.2016 - 01.2019
  • Led and motivated a high-performing team in a demanding environment, ensuring operational efficiency and compliance.
  • Managed data collection and metric updates to optimize productivity, reduce costs, and enhance customer service.
  • Partnered with cross-functional teams to improve proprietary tools and systems for business operations.
  • Oversaw budgeting, logistics, and inventory control while maintaining compliance with legal and safety regulations.
  • Coordinated and supervised meetings with internal and external stakeholders, including SPSE.

Senior E-Channel Officer

BRED Bank Fiji Limited
09.2012 - 10.2016
  • Managed and supported core banking systems including Postilion Front End Processor, Postilion Navigator, and e-payment solutions.
  • Chargeback, Reconciliation of visa, mastercard
  • ATM replenishment, ATM reconciliation, ATM programming and troubleshooting
  • Oracle, Cadencie, Flexcube support for branches and staffs
  • Gateway monitoring
  • Channels Integration and Postilion Application implementation and Support
  • Cards Solutions support e.g Visa/Master/Verve e.t.c
  • Administration and support of e-Payment solutions e.g PayDirect, WebPay, BankCollect, eTransact, LASG EBS-RSM payment systems
  • Timely resolution of e-Channel applications incidents raised within the agreed SLA
  • Investigate system anomaly and proffer a solution
  • E-Channel applications testing
  • Upgrade deployment / implementation
  • Support banking application projects relating to eChannels
  • Monitor and ensure 24-hour availability of e-channel applications
  • Configure, install custom-developed e-channel applications

Education

Level 7 - Healthcare Support - community work

NZSE
01.2020

Postgraduate Diploma - Economics, Bachelor of Commerce

University of South Pacific
01.2010

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking
  • Organizational skills
  • Excellent communication
  • Case documentation
  • Decision-making
  • Documentation skills

Accomplishments

    Child Protection Training

    NCIWR Advocay Training

    Empowerment Training

Languages

English
Hindi
Fiji
Limited Working

Timeline

Womens Advocate

Womens Refuge
04.2024 - Current

Gambling Harm/Mental Health Advocate

K'aute Pasifika Trust
04.2023 - 04.2024

Health Care Assistant

CHT Te Awamutu
12.2020 - 01.2023

Operation Manager

Kontiki Capital Fiji Limited
10.2016 - 01.2019

Senior E-Channel Officer

BRED Bank Fiji Limited
09.2012 - 10.2016

Postgraduate Diploma - Economics, Bachelor of Commerce

University of South Pacific

Level 7 - Healthcare Support - community work

NZSE

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Jyotisha Vijaya