Sanket Paingankar
Auckland,AUK
Summary
A results-driven and dedicated sales and account manager with extensive experience in the B2B, telecommunications, and copier industries. Currently serving as an Account Manager, I oversee a portfolio of more than 100 clients, acting as the primary point of contact for their multi-function copier requirements. Known for consistently exceeding sales targets, I possess the ability to quickly acquire and apply technical knowledge while maintaining clear, concise communication with both internal teams and external stakeholders.
Overview
8
8
years of professional experience
Work History
Business Account Manager
Elite Business Systems
05.2023 - Current
- Implementing the mindset of a Hunter with a proven track record of success, consistently achieving 80% of monthly sales targets at least and exceeding KPIs by making 30+ cold calls daily and securing 3+ new B2B business conversations per day through face-to-face meetings. Building strong client relationships and creating a robust sales pipeline and generating new business annually through targeted calling and strategic outreach.
- Serving as the one point of contact, collaborating with cross-functional industry clients across Auckland, aligning brand messaging, enhancing customer experience, and implementing solution selling strategies across 3 branches. Driving monthly GP of $5000 to $10,000, achieving KPIs, and fostering long-lasting business relationships, ensuring client success.
- Highly motivated and results-driven specializing in document solutions with Kyocera brand. Developing and delivering tailored business solutions, creating 50+ detailed quotes monthly, formulating strategies, and coordinating with IT Managers to meet customer needs. Managing financial performance and expense control sheets, applying a structured sales process, and executing growth strategies across 3 branches, consistently meeting KPIs, boosting profitability, and expanding market presence while demonstrating strong negotiation skills and personal integrity.
Business Development Manager
Spark New Zealand
10.2021 - 09.2022
- Quoting and negotiating pricing and credit terms for Spark business products (including business connections, smart lines, complex voice solutions, and IT managed services), successfully closing over contracts annually, achieving 120% of sales targets while ensuring customer satisfaction and profitability.
- Coordinating end-to-end delivery of ICT products and services for business connections and smart lines, overseeing installations annually and ensuring seamless customer onboarding and integration with minimal disruption. Managing logistics, equipment provisioning, and service installation, consistently meeting delivery deadlines.
- Maintaining strong post-sale relationships by following up with 150+ clients monthly to ensure satisfaction with voice solutions and IT services, resolving 95% of concerns proactively. Reporting key sales insights, market trends, and customer feedback to management, helping to refine sales strategies and improve service offerings. Developing tailored solutions by combining complex voice systems with IT managed services, driving business growth through strategic upselling and cross-selling.
Business Development Executive
Vodafone
08.2020 - 10.2021
- Owning end-to-end customer relationships, managing 200+ communications monthly, resolving 50+ technical issues through troubleshooting, and ensuring 100% timely case resolution using effective jeopardy management.
- Building trust with 10+ key stakeholders, delivering consistent, solution-focused support and collaborating with leadership to identify trends and develop 5+ proactive service improvements annually.
- Leveraging expertise in 6 CRM tools—including ServiceNow, Chorus Gateway, Siebel, CST, TPII, and Clarify—to efficiently manage and resolve 300+ customer cases monthly.
Business Development Manager
Kotak Mahindra Bank
02.2017 - 09.2019
- Coordinating 50+ cross-functional activities monthly with team members, stakeholders, and vendors, ensuring smooth provisioning, risk mitigation, environment setup, and timely follow-ups for 95% of projects on schedule.
- Streamlining financial and administrative processes, including handling $500K+ in cash, submitting 100+ loan applications monthly, and managing 500+ inventory items, boosting accuracy and reducing discrepancies by 20% while supporting operational efficiency.
- Delivering exceptional customer service by resolving 150+ customer concerns monthly with industry expertise and analytical problem-solving, driving 98% client satisfaction and fostering long-term loyalty.
Education
MBA - Global Business
Auckland University of Technology
Auckland, NZ08-2020
Skills
- Business growth strategy
- Proficient in cold calling
- Consultative sales approach
- Strong verbal communication
- Effective negotiation techniques
- Client satisfaction management
- Results-oriented individual
- Established business alliances
Accomplishments
- Moved to copier team from 2degrees within 10 months of joining Elite
business systems. - Awarded highest performer in the team award five times out of the last
12 months at 2degrees.
Languages
English
Full Professional
Timeline
Business Account Manager
Elite Business Systems
05.2023 - Current
Business Development Manager
Spark New Zealand
10.2021 - 09.2022
Business Development Executive
Vodafone
08.2020 - 10.2021
Business Development Manager
Kotak Mahindra Bank
02.2017 - 09.2019
MBA - Global Business
Auckland University of Technology
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