SANKETKUMAR PATEL
Fire Alarm Technician
16 Gilfillan Street, Blockhouses Bay,AUK
Summary
Versatile and results-driven professional with extensive experience as a Fire Alarm Technician at Dodsal Engineering & Construction and Shift Manager at Pita Pit Franchise. Excelled in system troubleshooting and customer service, significantly reducing false alarms and enhancing team performance. Skilled in fire alarm installation and fostering teamwork, I consistently deliver quality control and operational efficiency.
Performance-driven Fire Alarm Technician determined to provide excellent service and assistance to customers. Enthusiastic worker promoting excellent attendance record and known for effectively demonstrating alarm and closed-circuit TV systems.
Overview
8
8
years of professional experience
Work History
Shift Manager
Pita Pit Franchise
06.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Managed staff hiring, training and supervision.
Fire Alarm Technician
FieldCore, a GE,
05.2022 - 01.2023
- Tested all newly installed fire alarms.
- Assisted with electrical installations of lighting and smoke detectors.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Demonstrated features and functionality of alarm systems to customers.
- Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Maintained NICET (National Institute for Certification in Engineering Technology) Level Number Fire Alarm Certification.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
Fire Alarm Technician
Brunel Oil And Gas Services Wll
10.2021 - 05.2022
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Tested all newly installed fire alarms.
- Maintained NICET (National Institute for Certification in Engineering Technology) Level Number Fire Alarm Certification.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Responded to maintenance calls and troubleshot devices.
- Contributed to a safe working environment by following established safety protocols during every task.
Fire Alarm Technician
Ani Integrated Services
07.2020 - 08.2021
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Assisted with electrical installations of lighting and smoke detectors.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
Fire Alarm Technician
Dodsal Engineering & Construction
08.2017 - 01.2020
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Enhanced fire safety in various facilities by installing and maintaining fire alarm systems.
- Read and understood product manuals and blueprints.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Installed and tested fire detection and suppression systems.
Instrument & Control Supervisor
CPCL Refinery
11.2016 - 07.2017
- Improved plant performance by optimizing instrument calibration schedules and control system tuning.
- Led root cause analyses investigations for complex instrumentation failures, devising effective corrective actions to prevent recurrence.
- Conducted thorough risk assessments for proposed projects, identifying potential hazards and implementing appropriate mitigation measures.
- Collaborated closely with operations teams to develop custom control strategies that met production targets while minimizing energy consumption.
- Reduced equipment downtime with proactive troubleshooting and preventive maintenance strategies.
- Developed detailed documentation for all instrument assets, enabling seamless knowledge transfer during team transitions and promoting operational consistency across shifts.
- Read, interpreted and directed others with regard to electrical and instrumentation plans, specifications, blueprints and schematics.
Education
Diploma Engineering - Instrumentation And Control Engineering
Secondary School
Gujarat Secondary Education Board 08.2015
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- System troubleshooting
- Smoke control systems
- Fire alarm installation
- Electrical wiring
- Installation and repairs
- Field device terminations
- Fire alarm inspection
- Alarm testing
- Teamwork
- Problem-solving
- Risk assessment
- Quality control
- Electronic troubleshooting
- Communication skills
Languages
English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Additional Information
Training Done
- First Aid and Fire Fighting Training
- Firefighting & Self-Rescue
- Confined Space Entry Training
- PTW Training
Timeline
Shift Manager
Pita Pit Franchise
06.2023 - Current
Fire Alarm Technician
FieldCore, a GE,
05.2022 - 01.2023
Fire Alarm Technician
Brunel Oil And Gas Services Wll
10.2021 - 05.2022
Fire Alarm Technician
Ani Integrated Services
07.2020 - 08.2021
Fire Alarm Technician
Dodsal Engineering & Construction
08.2017 - 01.2020
Instrument & Control Supervisor
CPCL Refinery
11.2016 - 07.2017
Diploma Engineering - Instrumentation And Control Engineering
Secondary School
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