Highly organised senior administrator with a sustained track record delivering office and business administration across government agencies and a national statutory body. Skilled in high-volume correspondence, records and information management, HR administration, customer and stakeholder enquiries, meeting coordination, and data entry across digital and physical systems. Brings a calm, accurate, and dependable approach to fast-paced administrative environments, with strong MS Office and Google Workspace capability. Currently based in Auckland, New Zealand, holding valid NZ work authorisation and immediately available.
Overview
19
19
years of professional experience
1
1
Certification
3
3
Languages
Work History
National Consultant – Sinhala Copy Editor
UN Women
10.2025 - Current
Manage multiple concurrent administrative and editorial assignments independently against strict deadlines in a fully remote environment.
Liaise with programme teams on document revisions, feedback, and correspondence.
Maintain comprehensive records, version control, and quality assurance processes across all outputs.
Format official documents and reports to international standards.
Senior Consultant / Head, Centre for Language Studies
Sri Lanka Institute of Development Administration (SLIDA)
Colombo
12.2023 - 05.2025
Administered all programme logistics across multiple concurrent programmes: scheduling, participant documentation, enrolment records, contracts with training providers, and completion certificates.
Resolved 20+ daily enquiries and correspondence items, delivering timely and professional responses to participants and stakeholders.
Maintained accurate records and quality assurance processes, achieving a participant satisfaction rating of 4.5/5 or above.
Executed data entry and records maintenance across digital and physical systems, ensuring compliance with quality and regulatory standards.
Organised course materials, venue arrangements, and trainer briefings to ensure smooth programme delivery.
Ex-Officio Secretary
Official Languages Commission
Colombo
05.2017 - 11.2023
Delivered executive-level administrative support for a national statutory body, serving as primary support for senior leadership across all operational domains.
Processed a high-volume official inbox of 25+ correspondence items daily, prioritising and actioning with accuracy and discretion.
Facilitated 5+ stakeholder engagement meetings and a monthly Commission meeting, preparing agenda papers, taking minutes, and following up all actions.
Produced the full suite of employment documentation: appointment letters, contracts, variation documents, and official records.
Oversaw organisational records, procurement-related administration, and statutory reporting obligations.
Assistant Commissioner / Commissioner of Official Languages
Department of Official Languages
Colombo
01.2011 - 11.2023
Spearheaded HR coordination functions and maintained personal files for 130+ employees: appointments, promotions, variations, and documentation.
Administered government HR policies and ensured compliance across multiple divisions and regional offices.
Produced executive correspondence, policy documentation, and official reports for senior decision-makers.
Administered approximately 10 training courses per year, overseeing scheduling, participant records, and completion documentation.
Led the digital transformation of the Translation Division, converting operations to fully computerised systems and increasing efficiency by approximately 25%.
Assistant Divisional Secretary
Akuressa Divisional Secretariat
Matara
06.2007 - 12.2010
Delivered administration, HR, and public service functions for a busy community-facing government office.
Administered Social Security Pension and Samurdhi welfare programmes, reaching over 1,000 beneficiaries across 12 categories.
Facilitated issuance of permits and certificates and supported community development projects.
Provided responsive, accurate, and courteous service to members of the public across a wide range of government services.
Education
Master of Management by Thesis - undefined
ICL Graduate Business School
01.2026
Diploma in Public Law - undefined
University of Colombo
01.2023
Master of Arts - Linguistics
University of Kelaniya
Master of Public Administration - undefined
University of Sri Jayewardenepura (PIM)
01.2016
Postgraduate Diploma in e-Government - undefined
University of Sri Jayewardenepura (PIM)
01.2014
Diploma in Public Administration - undefined
Sri Lanka Institute of Development Administration
01.2008
Bachelor of Arts - undefined
University of Kelaniya
01.2003
Skills
Office & Business Administration
Records & Information Management
Correspondence & Enquiry Management
HR & Recruitment Administration
Meeting Coordination & Minutes
Action Tracking & Reporting
Data Entry & Systems Administration
Customer & Stakeholder Service
Employment Documentation
MS Office & Google Workspace
Multi-tasking & Prioritisation
Certification
Sworn Translator
Training of Trainers
Official Languages Proficiency Assessment (British Council)
International Computer Driving Licence (ICDL)
Languages
English (fluent)
Sinhala (native)
Tamil (working proficiency)
Work Authorisation
New Zealand, 2029-12-31
Right To Work
Valid New Zealand work authorisation to 2029
Currently Residing
Auckland
Open To Relocation
within New Zealand
Personal Information
Work Permit: Valid to 2029
Availability: Immediately available, Open to relocation within New Zealand
Visa Status: Valid NZ Work Authorisation: Valid to 2029
Timeline
National Consultant – Sinhala Copy Editor
UN Women
10.2025 - Current
Senior Consultant / Head, Centre for Language Studies
Sri Lanka Institute of Development Administration (SLIDA)
12.2023 - 05.2025
Ex-Officio Secretary
Official Languages Commission
05.2017 - 11.2023
Assistant Commissioner / Commissioner of Official Languages
Administration Data Processor / Hotline Operator at LONDON METROPOLITAN UNIVERSITYAdministration Data Processor / Hotline Operator at LONDON METROPOLITAN UNIVERSITY