Sante Van Staden
Paraparaumu,WGN
Summary
As a Sales Assistant I am motivated and committed to providing excellent customer service. I am organized, detail-oriented and empathetic to customer needs. I have a natural ability to helping customers find the products and services that they need and resolve customer complaints. I am a team player and respect the rules.
Overview
1
1
year of professional experience
Work History
Babysitter
Family Friends And Family Members
08.2023 - Current
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Administered basic first-aid and medication in emergency situations.
- Encouraged children to be understanding and patient with others.
Sales Assistant
Tjhoko Paint NZ
09.2023 - 09.2023
- Increased customer satisfaction by addressing inquiries and providing product knowledge.
- Assisted in achieving sales targets through effective upselling and cross-selling techniques.
- Processed transactions efficiently, ensuring accurate pricing and inventory management.
- Developed strong relationships with customers, fostering repeat business and loyalty.
- Provided exceptional customer service by promptly resolving issues and complaints.
- Supported visual merchandising efforts, resulting in improved store aesthetics and increased foot traffic.
- Conducted regular inventory checks, identifying discrepancies and ensuring stock availability for customers.
- Proactively approached potential customers, initiating conversations that led to increased sales opportunities.
- Maintained awareness of competitive trends within the industry, adjusting strategies as needed for continued success against competitors.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
No Degree -
Paraparaumu College
Paraparaumu, NZSkills
- Schedule Management
- Reliability
- Creative Thinking
- Goal-Oriented
- Problem-solving
- Customer service
Accomplishments
As the only junior student for the senior A's netball team and caption for the Kapiti representative team, I excelled expectations and work hard to keep my spot and maintain my fitness.
Affiliations
- Netball, gym and sewing
Languages
Afrikaans
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Assistant
Tjhoko Paint NZ
09.2023 - 09.2023
Babysitter
Family Friends And Family Members
08.2023 - Current
No Degree -
Paraparaumu College
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