Santosh Venepally

Management of Organization and ensure performance of all employees

• Responsible for maintenance of budget and sales projection
• Responsible for motivational and coaching session
• Prepare status reports and meeting presentations and documents.
• Develop and implement new training programs and prepare training manuals
• Responsible for sales and profitability of organization
• Local sales marketing
• Recruitment, training and development of all staff
• Autonomy over stock management, financial management, liaising with local Councils.
• Implementing and enforcing cash control
• Resolve problems and complaints through proper internal channels in professional manner
• Streamlined inventory management processes to enhance efficiency across departments.
• Oversaw daily operations to ensure adherence to quality and safety standards.
• Collaborated with management to develop strategies for enhancing operational performance.
• Liaised regularly with senior management to discuss operational updates and improvements.
• Established strong relationships with key stakeholders to enhance business growth.
• Oversaw successful product launches contributing to increased market share.
• Conducted regular performance reviews, leading to increased staff satisfaction.
• Analysed sales data regularly for informed decision-making processes.
• Supervised daily store operations, ensuring optimal customer service delivery.
• Led multiple teams across different areas, fostering collaboration and communication.
• Managed budgets effectively, maintaining financial health of designated area stores.
• Handled crisis situations promptly and efficiently, minimising potential risk or damage.
• Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Supported front-line sales teams with well-coordinated administrative operations.
• Organized special sales at specific times to drive customer engagement and move high volumes of products.
• Developed and implemented processes to enhance productivity and improve service quality.

• Managed daily operations ensuring high standards of food quality and customer service.
• Trained and supervised staff to enhance team performance and service efficiency.
• Developed and implemented procedures to improve workflow and reduce wait times.
• Collaborated with suppliers to maintain inventory levels and manage food costs.
• Conducted regular staff meetings to communicate goals and promote positive work environment.
• Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
• Managed daily operations for smooth restaurant functioning.
• Trained new team members, enhanced service quality.
• Enhanced customer satisfaction by addressing and resolving complaints promptly.
• Interacted positively with customers, effectively promoting restaurant facilities and services.
• Quickly identified problem situations, skillfully resolving incidents to maintain satisfaction of involved parties.
• Encouraged feedback from restaurant customers, using insights to implement positive process changes.
• Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
• Delivered in-depth training to customer-facing staff, promoting strong service performance.
• Achieved financial goals through rigorous restaurant budgeting and forecasting.
• Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
• Monitored and maintained stock levels for maximised efficiency and minimised waste.
• Completed accurate end-of-day financial routines for cash and card transactions.
• Reconciled cash and credit card transactions to maintain accurate records.
• Grew restaurant profits through improved marketing and staff development initiatives.
• Developed menus with strict cost controls to maximise restaurant profits.
• Coordinated events and parties to increase restaurant revenue.
• Conducted regular inspections for adherence to food hygiene norms and standards.
• Conducted regular meetings with staff; communicated updates and received feedback.
• Implemented new menus, improved dining experience.

• Oversaw daily operations ensuring efficient service and customer satisfaction.
• Managed inventory levels and conducted regular stock takes to minimise waste.
• Trained and mentored new staff on operational procedures and customer service standards.
• Implemented promotional campaigns to enhance brand visibility and attract customers.

• Led training sessions for new employees, equipping them with necessary skills and knowledge.
• Managed staff rosters, ensuring adequate coverage during peak times.
• Assisted customers in locating products around the shop floor promptly.
• Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
• Resolved customer complaints effectively, protecting the store's image and consumer relationships.
• Oversaw visual merchandising efforts that enhanced overall store appearance.
• Trained and mentored new staff members to maintain high performance standards.
• Led daily operations to ensure exceptional customer service and satisfaction.
• Maintained detailed and current records of inventory, personnel activities and business finances.

• Assisted in leading team to achieve efficient service delivery and high customer satisfaction.
• Managed daily operations including inventory control and staff scheduling to optimise workflow.
• Developed training programmes for new employees to ensure adherence to company standards.
• Implemented strategies to enhance productivity and improve overall restaurant performance.
• Oversaw financial transactions including cash handling and reconciliation to maintain accuracy.
• Facilitated communication between front-of-house and kitchen staff to streamline order processing.
• Resolved customer complaints and feedback promptly to uphold service excellence and loyalty.
• Ensured health and safety compliance, maintaining a safe working environment for all staff members.
• Managed daily operations to ensure smooth running of the shop floor.
• Delegated tasks to team members efficiently improving overall productivity.
• Maintained high standards of store cleanliness, enhancing shopping experience for customers.
• Created a positive work environment, resulting in higher employee morale.
• Provided support to manager during audits, ensuring accurate reports.
• Monitored health and safety measures for guaranteed compliance.

• Assisted in preparation and cooking of menu items in accordance with established recipes and food safety standards.
• Delivered exceptional customer service by addressing inquiries and resolving complaints in a professional manner.
• Maintained cleanliness and organisation of workstations, ensuring compliance with health and safety regulations.
• Collaborated with team members to efficiently manage high-volume service periods during peak hours.

• Supervised daily operations ensuring smooth workflow and high-quality service.
• Trained and mentored new team members on operational procedures and customer service standards.
• Managed shift schedules and assigned tasks to optimise team performance during peak hours.
• Resolved customer complaints effectively to maintain positive dining experiences and loyalty.