Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Sapna Dabas

MANUKAU

Summary

Friendly and dependable with positive outlook. Understands customer service fundamentals and operates point-of-sale systems. Committed to creating welcoming shopping experience and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

English Teacher

Bal Bharti International School
07.2023 - 02.2024
  • Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
  • Adapted teaching methods based on each student's unique needs and abilities.
  • Organized extra-curricular activities, such as poetry writing competitions and debates related to the study of English literature.
  • Provided feedback on written assignments submitted by students.

Team Member

LS Travel Retail
09.2024 - Current
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
  • Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
  • Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.
  • Assisted in successful promotional events, engaging customers and driving sales growth.
  • Supported promotional events to increase store traffic and sales.

Education

Bachelor of Arts - Economics And History

Chaudhary Devi Lal University
07-2023

Graphic Designing - Graphic Design

Great Learning Institute
03-2024

Skills

  • Customer engagement
  • Promotional support
  • Product demonstration
  • Cross-selling techniques
  • POS system operation
  • Reliable and responsible
  • Customer service
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Positive customer engagement
  • Basic mathematics
  • Product knowledge
  • Sales and promotions
  • Brand promotion

Languages

English
Hindi

Affiliations

Yoga

Badminton

References

References available upon request.

Timeline

Team Member

LS Travel Retail
09.2024 - Current

English Teacher

Bal Bharti International School
07.2023 - 02.2024

Bachelor of Arts - Economics And History

Chaudhary Devi Lal University

Graphic Designing - Graphic Design

Great Learning Institute

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Sapna Dabas