Sapphira Nikora
Taupo,WKO
Summary
I am a people centric person, enjoying the task of service to others and a great customer experience. In the past I have held roles managing staff, however I am an absolute team player and follow directive in a confident and capable manner. My personal aspirations include a business start-up from home to support positive role modeling to my children. I am seeking employment that offers opportunities to develop my skills set across other areas of retail management and business acumen. I have reliable transport and an excellent work ethic so encourage you to contact the referees provided.
Overview
22
22
years of professional experience
Work History
Customer Service and Cook
Cramer’s Take Away Bar
Taumarunui
01.2003 - Current
Commercial and Residential Cleaner
Busy Bees
Taupo
01.2022 - 12.2022
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Replenished supplies such as soap dispensers for public restrooms.
Customer Service and Cook
The Flax Café
Taumarunui
01.2005 - 01.2007
Café Management
The Rock Café
Taumarunui
01.2004 - 01.2007
- Hiring, training and supervising staff
- Ensuring customer service is maintained to a high level and the restaurant looks attractive and presentable
- Ensuring liquor licensing regulations are followed, and meeting the responsible host standards
- Take customer bookings and help serve food and drinks
- Making sure food is prepared and cooked to set company specifications
- Opening, closing and securing the site
- Daily cash flow, till establishment/balance and management of electronic transactions
- Organise supply purchases and keeping stock records
- Planning budgets and rosters
- Planning menus with cooks or chefs, and at times cooking
- Marketing and promotion of the restaurant, its specials and highlights of service
- Organise food and beverage events, promotions and advertising
Education
Business Management -
Te Wananga O Aotearoa
01.2016
General Managers and LCQ Certificate -
01.2016
Clean NZ Land & Transport Driver’s License -
01.2012
Eyelash Technician
Elsie Beauty
AucklandSkills
- Administration
- Organising meetings
- Preparing agendas
- Taking minutes
- Creating correspondence
- Overseeing documents
- Handling enquiries
- Monitoring office equipment
- Maintaining supplies
- Preparing budgets
- Tracking budgets
- Paying bills
- Completing banking
- Invoicing
- Ensuring health and safety
- Hiring staff
- Training staff
- Supervising staff
- Customer service
- Ensuring liquor licensing regulations
- Taking customer bookings
- Serving food and drinks
- Food preparation
- Cooking
- Opening site
- Closing site
- Securing site
- Daily cash flow management
- Till establishment
- Balancing till
- Managing electronic transactions
- Organising supply purchases
- Keeping stock records
- Planning budgets
- Planning rosters
- Planning menus
- Marketing
- Promotion
- Organising food and beverage events
- Advertising
- Assisting in moving animals
- Clearing fleeces
- Sorting fleeces
- Removing inferior wool
- Grading wool
- Bundling fleeces
- Sweeping wool shed
- Tidying wool shed
References
- James Downs, Cramer’s Takeaway Bar, 07 896 7000
- Rona Buckley, Challenge Training, 021 026 26929
- Linda Rihari, 02102961075 Character Referee
Attributes
- Well mannered, organized & presented
- Shows Initiative and an open communicator
- Excellent time management
- Affiliation and knowledge of the Ruapehu District and surroundings
- Team player
- Te Reo as a second language
- Problem solving
- Good eye for detail
- Empathetic
Timeline
Commercial and Residential Cleaner
Busy Bees
01.2022 - 12.2022
Customer Service and Cook
The Flax Café
01.2005 - 01.2007
Café Management
The Rock Café
01.2004 - 01.2007
Customer Service and Cook
Cramer’s Take Away Bar
01.2003 - Current
Business Management -
Te Wananga O Aotearoa
General Managers and LCQ Certificate -
Clean NZ Land & Transport Driver’s License -
Eyelash Technician
Elsie Beauty
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