Summary
Overview
Work History
Skills
References
Timeline
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Sapphire Mckay

Auckland,Blockhouse Bay

Summary

A dedicated and highly motivated customer service professional with a year of experience in delivering exceptional customer support. Proficient in handling a wide range of customer inquiries, resolving issues, and ensuring customer satisfaction. Strong communication and interpersonal skills, with a proven track record of building positive relationships with customers.

Overview

6
6
years of professional experience

Work History

Picker Packer

WAREHOUSING
01.2018 - 07.2023

•Measure,weigh and count products and materials consistently with company procedures


•Mark and label containers and products with tags using marking tools


• Inspect and examine materials and packages to ensure that specifications are met


• Record product information on specified forms and records

Waitress

DINE ACADEMY
01.2017 - 01.2018

• Served customers by taking orders in an efficient and kind manner


• Always kept a tidy area as well as a tidy break room


• Work well under pressure using excellent customer service to disgruntled and unhappy customers


• Provided needs for customers using good social skills


• Able to de-escalate certain situations trying to resolve using a calm and settled manner.

Skills

Great Multitasking and Self Management Skills

Dependable With Good Time Management Competency in Microsoft Word, Excel, Powerpoint and Email

Always Punctual, Ready for work on time

Tasks always done efficiently at a Fast Pace Remaining calm and empathetic listening carefully to customer concerns

Consistently met project deadlines and managed multiple tasks simultaneously, resulting in increased efficiency and client satisfaction

References

RITA MISI 


Former Supervisor

 0275282031 

adida25@hotmail.co.nz


BRIANNA GROVE


Mentor 

64211721051 

briannagrove@gmail.com



Timeline

Picker Packer

WAREHOUSING
01.2018 - 07.2023

Waitress

DINE ACADEMY
01.2017 - 01.2018
Sapphire Mckay