Sapphire Walker
Summary
Im a well organized professional equipped with varied experience in different establishments. Friendly and organized with excellent interpersonal skills and a positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Passionate and committed to providing a welcoming environment.
Overview
6
6
years of professional experience
Work History
Receptionist
The Park Hotel
09.2023 - 08.2024
- Greeted incoming guests and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive first impression.
- Exhibited strong multitasking abilities, balancing reception while providing assistance in hotel restaurant.
- Provided exceptional customer service for a memorable stay.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Managed cash transactions accurately, maintaining proper financial records for the reception area.
- Continuously updated knowledge on local attractions, restaurants, and transportation options to provide relevant recommendations for guests.
Shop assistant
Right price Superette
01.2023 - 08.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Checked incoming orders and organized new stock.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Cooked and provided hot foods.
- Assisted in training new hires on store procedures, policies, and product knowledge.
Freight handler/Sorter
New Zealand Couriers
10.2021 - 09.2022
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Adhered to safety protocols while working in a fast-paced environment.
- Worked successfully within tight deadlines and a fast-paced environment.
- Demonstrated flexibility by adapting to changes in work schedules during peak holiday seasons or unexpected events.
- Assisted in resolving issues related to misplaced or incorrectly labeled items.
Cleaner
Paramount
01.2019 - 11.2020
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Upheld company standards for cleanliness in multiple locations, adapting to various layouts and requirements for each site.
Education
Tourism And Hospitality
TURANGA ARARAU
01-2018
Skills
- Friendly, courteous, & service oriented
- Telephone skills
- Data entry
- Customer/Client relations
- Office administration
- Professional demeanor
- Tech-Savvy
- Reliability and punctuality
- Attention to detail
- Physical stamina
- Quality assurance
Timeline
Receptionist
The Park Hotel
09.2023 - 08.2024
Shop assistant
Right price Superette
01.2023 - 08.2023
Freight handler/Sorter
New Zealand Couriers
10.2021 - 09.2022
Cleaner
Paramount
01.2019 - 11.2020
Tourism And Hospitality
TURANGA ARARAU
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