Overview
Work History
Education
Skills
Timeline
Generic

Sara Eglinton

Island Bay,WGN

Overview

16
16
years of professional experience

Work History

Finance Assistant

The Salvation Army
07.2020 - Current
  • Increased efficiency with thorough maintenance of financial records and documentation.
  • Processed daily financial transactions in support of finance team objectives.
  • Supported the finance team by processing invoices and expense claims promptly and accurately.
  • Collaborated effectively with cross-functional teams to resolve any financial discrepancies or irregularities.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Resolved discrepancies in financial data to increase accuracy and reduce potential backlogs.
  • Matched purchase orders with invoices and recorded necessary information.
  • Helped reconcile bank statements and accounts and maintain accuracy and current records.
  • Enhanced overall financial management, providing timely and accurate reports to senior staff members.

Barista

Alicetown Espresso
11.2013 - 03.2019
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Senior Barista

Floriditas
03.2009 - 03.2013
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Streamlined beverage preparation, resulting in reduced wait times for customers.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Used POS system to accurately enter orders and process payments.
  • Assisted with inventory management to ensure adequate stock levels and minimize waste.

Outbound Call Center Agent

Bank Of New Zealand
03.2008 - 02.2009
  • Educated customers on offerings and upsold products and services to increase revenue.
  • Provided information about available products and services, membership details, and purchase advantages.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Reduced call handling time by efficiently navigating through customer databases and CRM systems.

Education

Certificate in Business Computing -

Central Institute of Technology
Upper Hutt, NZ
2001

6th Form Certificate -

Hutt Valley High School
Lower Hutt, NZ
2000

5th Form Certificate - English, Mathematics, Social Studies, History

Hutt Valley High School
Lower Hutt, NZ
11.1999

Skills

  • Self-Directed
  • Calm Under Pressure
  • Excellent Communication
  • Supervision and leadership

Timeline

Finance Assistant

The Salvation Army
07.2020 - Current

Barista

Alicetown Espresso
11.2013 - 03.2019

Senior Barista

Floriditas
03.2009 - 03.2013

Outbound Call Center Agent

Bank Of New Zealand
03.2008 - 02.2009

Certificate in Business Computing -

Central Institute of Technology

6th Form Certificate -

Hutt Valley High School

5th Form Certificate - English, Mathematics, Social Studies, History

Hutt Valley High School

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Sara Eglinton