Sara Gilardoni
Auckland,AUK
Summary
Dynamic team player with a proven track record at Caffè Nero, enhancing customer satisfaction and fostering a positive work environment. Skilled in cash handling, working in a fast-paced workplace and under pressure, keeping the place clean and organised.
Overview
6
6
years of professional experience
Work History
Barista
So/Auckland
05.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Pastry Sous Chef
Gouqui
11.2023 - 03.2024
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Maintained high-quality standards by conducting regular quality checks on ingredients, storage conditions, and finished products.
- Ensured compliance with health regulations by maintaining a clean, organized, and sanitary workspace at all times.
- Reduced staff turnover rates by providing ongoing training opportunities for professional development within the pastry team.
Pastry Chef De Partie
Les 110 De Taillevent
07.2022 - 11.2023
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Contributed to a positive work environment by maintaining a professional attitude under pressure.
- Collaborated with the culinary team to develop innovative dessert menus for special events.
- Streamlined pastry production process for increased efficiency and consistent quality.
Commis Pastry Chef
Clos Maggiore
06.2021 - 07.2022
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Supported development of new recipes through research, experimentation, and taste testing.
Assistant Manager
Caffè Nero
10.2018 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma - Hospitality
IISS Ezio Vanoni
Porlezza, Como, Italy07.2018
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Clean
- Organised
Languages
Italian
Native or Bilingual
English
Full Professional
Spanish
Elementary
French
Elementary
Timeline
Barista
So/Auckland
05.2024 - Current
Pastry Sous Chef
Gouqui
11.2023 - 03.2024
Pastry Chef De Partie
Les 110 De Taillevent
07.2022 - 11.2023
Commis Pastry Chef
Clos Maggiore
06.2021 - 07.2022
Assistant Manager
Caffè Nero
10.2018 - 06.2021
High School Diploma - Hospitality
IISS Ezio Vanoni
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