Sara Kent

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Collaborated with others to discuss new opportunities.
• Attended meetings, listened to presentations and discussed various topics with other committee members.
• Provided input on policy decisions related to program implementation, budgeting and resource allocation.
• Researched current trends in the field of work associated with the committee's activities.
• Developed strategies to address identified gaps in services and resources within the organization's scope of responsibility.
• Participated in educational sessions and workshops designed to increase knowledge of relevant topics.
• Facilitated communication between members of different committees regarding collaborative efforts.
• Organized events such as conferences, seminars, webinars and workshops for stakeholders in order to share best practices.
• Researched potential sponsors, donors, and grant opportunities.
• Collaborated with marketing team to create promotional materials for donations campaigns.
• Cultivated relationships with new prospects through networking events, cold-calling, and emails.

• Managed the company's overall operations, including budgeting and financial planning.
• Reviewed and approved all major contracts and agreements.
• Ensured compliance with applicable laws, regulations, and policies.
• Directed efforts to achieve corporate goals in terms of sales volume, profit margin, market share, customer satisfaction and quality standards.
• Created a positive work environment that fosters collaboration and innovation among employees.
• Cultivated relationships with customers to increase loyalty and repeat business opportunities.
• Recruited new staff members to fill vacant positions or create new roles as necessary.
• Provided leadership by setting an example through personal commitment to excellence.
• Actively sought out new markets for products or services offered by the company.
• Participated in industry events and conferences to promote brand awareness.
• Negotiated partnerships with vendors or suppliers that provide maximum value at minimal costs.
• Contacted representatives from prospective new client accounts, engaging by phone and in person to understand needs and objectives and propose company services and contracts.
• Facilitated client retention rates through personal networking with representatives for high-value accounts and administration of customer satisfaction surveys.
• Oversaw new employee hiring and onboarding procedures, developing guidelines, designing standard interviews and participating in selection and training of new hires.
• Attended community events as well as professional conferences to cultivate positive company image, network with representatives of other companies and engage prospective new clients.
• Cultivated and maintained relationships to promote positive work culture.
• Supported work-life balance to improve staff morale.
• Built strong referral network to generate new business opportunities.
• Managed staff, financials and key performance indicators to facilitate business operations.
• Researched and negotiated pricing to reduce cost of equipment and supplies.
• Developed and implemented project plans, schedules, budgets, and estimates.
• Created detailed reports outlining the status of all active projects.
• Facilitated meetings to discuss project objectives, scope changes, timelines, deliverables, resources and risks.
• Addressed customer concerns or questions regarding project status or outcomes.
• Evaluated potential vendors and contractors for their ability to meet project requirements.
• Analyzed customer needs and identified opportunities for process improvements .
• Managed entire project life cycle from initial concept through final delivery.
• Established project budgets and tracked expenditures.
• Set project schedules and oversaw milestones for duration of project.
• Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
• Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
• Prepared cost estimates for projects of varying sizes.
• Built and established strong partnerships with teams, vendors and contractors.
• Led meetings with internal team members, consultants and contractors.
• Conducted periodic inspections of job sites for quality and progress.

Client representation

Project Management

Budget analysis

Finishings specification

Council and Tender documents / Project schedules

Furniture and equipment inventory

Award contracts / Fit out works

Furniture and soft fit out supply

Consultant co-ordination

Site meetings / Site inspections

Invoice reconciliation

Team management

• Negotiated contracts with suppliers and vendors in order to secure necessary materials at competitive prices.
• Maintained a database of past projects and their outcomes in order to use as reference when needed.
• Prepared presentations summarizing progress made on current projects for management review.
• Monitored progress of projects to ensure timely delivery within budget constraints.
• Provided administrative support for all phases of project life cycle from initiation through closure.
• Organized project meetings and team events as needed.
• Reviewed invoices related to projects and ensured accuracy prior to submission for payment processing.
• Ensured compliance with company policies and procedures related to project management activities.

• Coordinated with internal teams such as production, finance, design. to ensure successful execution of projects.
• Maintained up-to-date records of customer interactions and transactions for future reference.
• Participated in industry events such as conferences and seminars to build brand awareness among target audiences.
• Generated leads through email campaigns targeting potential customers from existing databases.
• Identified opportunities for improvement within the organization's processes or operations.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Listened to customer needs to identify and recommend best products and services.
• Project Management of commercial projects from concept to completion.
• Key account management

• Negotiate lease terms and manage retail fitout of premises.
• Develop residential and corporate customer base from scratch
• Determined pricing for products or services based on costs and competition.
• Managed daily operations of business, including hiring and training staff.
• Developed strategic plans to increase profitability and efficiency.
• Negotiated contracts with vendors and suppliers.
• Maintained relationships with existing clients by providing superior customer service.