Sarabjeet Kaur
Auckland
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Casual Team Member
Warehouse Stationery
02.2025 - Current
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
Front Desk Manager
Kufri Fun Campus Pvt. Ltd
01.2021 - 04.2024
- Managed daily operations at the front desk, ensuring efficient customer service and smooth operations
- Billing invoices and keeping track of payments
- Handling guest Check in and Check-Outs
- Managing guest bookings and their queries
- Successfully implemented new procedures, policies, and standards for guest service
- Trained new front desk staff members to ensure successful and effective onboarding
Front Desk Manager
Kufri Fun Campus Pvt. Ltd
03.2017 - 04.2018
- Managed daily operations at the front desk, ensuring efficient customer service and smooth operations
- Billing invoices and keeping track of payments
- Handling guest Check in and Check-Outs
- Managing guest bookings and their queries
- Successfully implemented new procedures, policies, and standards for guest service
Patient Care Coordinator
Max Healthcare
07.2016 - 02.2017
- Managed patient care schedules, including appointments, treatments, and lab visits
- Assisted medical staff with patient care coordination, including medical record maintenance, medication reconciliation, and insurance documentation
- Developed and maintained relationships with patients and their families to ensure a high level of service and satisfaction
Front Office Assistant
Fortis Hospital
03.2015 - 07.2016
- Managed patient care schedules, including appointments, treatments, and lab visits
- Assisted medical staff with patient care coordination, including medical record maintenance, medication reconciliation, and insurance documentation
- Managed patient check-ins and check-outs in a timely and efficient manner
- Answered incoming calls, responded to inquiries and provided assistance to patients and their family members
Front Office Assistant
The Leela Kempinski
12.2012 - 06.2013
- Company Overview: Contract
- Managed guest check-ins and check-outs in a timely and efficient manner
- Greeted guests upon arrival and provided them with information regarding amenities and services
- Answered incoming calls, responded to inquiries and provided assistance to guests
- Processed payments and reservations through the hotel's reservation system
- Created and maintained accurate records of guest data and billing information
- Contract
Retail Sales Assistant
Trident
05.2012 - 09.2012
- Company Overview: Contract
- Proven ability to provide excellent customer service, including responding to customer inquiries and resolving customer complaints
- Delivered exceptional customer service and maintained a high level of customer satisfaction
- Utilized effective sales techniques to meet and exceed monthly sales goals
- Followed company policies and procedures, including cash handling and security procedures
- Contract
Front Office Assistant
SPS Apollo Hospitals
08.2009 - 11.2010
- Answered incoming calls, responded to inquiries and provided assistance to guests
- Greeted guests and patients upon arrival and provided them with information regarding amenities and services
- Created and maintained accurate records of patient data and billing information
- Managed patient check-ins and check-outs in a timely and efficient manner
Education
Diploma in Aviation and Hospitality -
Air Hostess Academy
04.2008
Senior Secondary - Humanities, Political Science, Economics, English, Punjabi, Environmental Education
Khalsa Girls sr sec School
03.2007
Matriculation(Year 10) - Punjabi, English, Hindi, Mathematics, Science, Social Studies, Health and Physical education, Drawing and Painting
Government High School
03.2005
Skills
- Teamwork
- Leadership
- Time Management
- Communication Skills
- Computer Skills
- Customer Service
- Problem-solving
- Work ethic
- Flexibility
- Organizing work stations
- Sales expertise
Languages
English
Hindi
Punjabi
Timeline
Casual Team Member
Warehouse Stationery
02.2025 - Current
Front Desk Manager
Kufri Fun Campus Pvt. Ltd
01.2021 - 04.2024
Front Desk Manager
Kufri Fun Campus Pvt. Ltd
03.2017 - 04.2018
Patient Care Coordinator
Max Healthcare
07.2016 - 02.2017
Front Office Assistant
Fortis Hospital
03.2015 - 07.2016
Front Office Assistant
The Leela Kempinski
12.2012 - 06.2013
Retail Sales Assistant
Trident
05.2012 - 09.2012
Front Office Assistant
SPS Apollo Hospitals
08.2009 - 11.2010
Senior Secondary - Humanities, Political Science, Economics, English, Punjabi, Environmental Education
Khalsa Girls sr sec School
Matriculation(Year 10) - Punjabi, English, Hindi, Mathematics, Science, Social Studies, Health and Physical education, Drawing and Painting
Government High School
Diploma in Aviation and Hospitality -
Air Hostess Academy
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