Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Visa Details
Timeline
Generic

Sarah Cui

Auckland,AUK

Summary

Compassionate and dedicated individual with multiple volunteer experiences in community-based op shops, and also experiences in hospitality. These roles helped me develop strong interpersonal and communication skills while assisting customers from diverse cultural backgrounds, including elderly and vulnerable individuals. I am now seeking to further grow in a family or community support role, where I can continue to support and empower others.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cafe Worker

Fact-Tree Cafe
Sunnynook, Auckland
03.2024 - 08.2024
  • Provide warm, respectful customer service to a diverse range of people, including elderly, youth, and those from different cultural backgrounds.
  • Completed assigned tasks within designated time frames while adhering to quality standards set by management team.
  • Prepared food orders, such as sandwiches, salads, and beverages.
  • Received payment from customers, processed credit card transactions, and issued change or receipts.
  • Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.

Restaurant Server

Qian Men Tang Restaurant
Takapuna, Auckland
04.2023 - 06.2025
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Volunteer

Red Cross Op Shop
Wairau Park, Auckland
07.2022 - 07.2025
  • Greeted customers upon arrival and provided them with information on products and services.
  • Processed customer orders accurately and efficiently using a computerized system.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Organized products on shelves according to size, type, style, color, or product code.
  • Assisted in product selection, offering advice on fit, style, color and fabric.

Volunteer

Vinnies Op Shop
Wairau Valley, Auckland
10.2021 - 04.2022
  • Sorted through incoming donations, pricing items accordingly according to their condition.
  • Followed up with donors regarding collection dates for donated goods.
  • Inspected donated items for quality control purposes before stocking them on the shelves.
  • Provided excellent customer service by greeting shoppers and responding promptly to any queries or complaints.
  • Assisted customers in finding the items they desired, as well as providing advice on product selection.

Education

Bachelor of Nursing -

University of Auckland
Auckland, NZ
12-2027

High School Diploma -

Carmel College
Auckland
11-2024

Skills

  • Effective communication
  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Attention to detail
  • Fluent in both English and Mandarin
  • Multitasking Abilities
  • Empathy, compassion, and patience
  • Cultural sensitivity

Accomplishments

  • University of Auckland International School Leaver Scholarship, 2025

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual

Certification

  • Holds a valid New Zealand driver’s licence and owns a personal vehicle.

Visa Details

  • Student visa - available to work legally 20 hours per week. Holds a valid IRD number.

Timeline

Cafe Worker

Fact-Tree Cafe
03.2024 - 08.2024

Restaurant Server

Qian Men Tang Restaurant
04.2023 - 06.2025

Volunteer

Red Cross Op Shop
07.2022 - 07.2025

Volunteer

Vinnies Op Shop
10.2021 - 04.2022

Bachelor of Nursing -

University of Auckland

High School Diploma -

Carmel College

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Sarah Cui