Sarah Silver
Egmont Village,New Plymouth
Summary
I'm a 47 year old Self Employed business owner, motivated, well organised, excellent communication skills, and savvy in business.
I invite you to spend time with me, understand the business I have built and how I can assist you to build yours.
I'm excited to share my knowledge as well as learn too! I have my own business but my hours are mine to choose and I can certainly accommodate your needs and work around them!
I have four children, two adult children, a 14 year old and a 10 year old. We are an active sporting family who love to enjoy life! I'm a passionate, driven, focussed individual whom extends greatness in all she does!
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
19
19
years of professional experience
Work History
Cranio Sacral Therapist | Coach
Self Employed
Taranaki, Taranaki
01.2021 - Current
- Provided psychotherapy services to individuals, couples, and families.
- Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
- Facilitated group therapy sessions for clients with similar issues or diagnoses.
- Educated clients on evidence-based treatments to enhance their understanding of the therapeutic process.
- Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
- Developed and conducted Reiki classes for beginners, intermediate and advanced students.
- Assisted clients in understanding the benefits of Reiki healing techniques.
- Provided professional Reiki treatments to clients, tailored to their individual needs.
- Created meditation programs for clients to help them relax during sessions.
- Instructed clients on how to use self-Reiki techniques at home.
- Performed energetic assessments of clients before, during and after each session.
- Evaluated client feedback on treatments to ensure quality care was provided.
- Conducted research into new Reiki modalities as well as traditional practices.
- Led group meditations for relaxation and stress relief.
- Organized weekend retreats for participants to learn more about Reiki healing methods.
- Monitored the energy levels of each client throughout the duration of a session.
- Attended conferences, seminars and workshops related to Reiki healing practices.
- Developed and implemented holistic healing plans to meet patient's needs.
- Assessed clients' medical history and lifestyle to determine appropriate treatments.
- Performed energy healing sessions utilizing Reiki, crystal therapy, chakra balancing, and sound healing practices.
- Promoted a safe and comfortable environment for clients during all treatments.
- Maintained accurate records of client progress using electronic health record software systems.
- Educated clients on the benefits of regular massage therapy sessions for stress relief and relaxation.
- Organized appointments with multiple patients each day while ensuring punctual service delivery.
- Demonstrated knowledge of anatomy, physiology, pathology, kinesiology, hydrotherapy principles and other related topics as needed.
- Reviewed client charts before each session to stay abreast of any relevant changes in their condition.
- Attended professional development seminars or workshops to enhance skillsets in the field.
- Participated in community outreach events such as health fairs or charity fundraisers.
- Researched new methods of healing arts therapies and modalities available in the industry.
- Monitored patients with acute conditions for changes, improvements or need for intervention.
- Developed non-surgical treatment plans to address diverse patient conditions.
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Provided one-on-one life coaching sessions to clients, helping them identify and achieve personal goals.
- Developed customized action plans for individual clients based on their unique needs and objectives.
- Assisted clients in developing positive self-talk techniques that enhance motivation and confidence.
- Utilized various therapeutic modalities such as Cognitive Behavioral Therapy when appropriate.
- Fostered strong connections with community resources that could provide additional support for the client's journey towards success.
- Educated clients on the power of mindfulness practices such as meditation, yoga, or journaling, as tools for emotional healing.
- Built meaningful relationships with each client by providing ongoing encouragement throughout the coaching process.
- Kept detailed records of all services provided including notes from each session, assessment results, treatment plans..
- Provided feedback to clients regarding progress made during each session.
- Advised clients on how to create healthy boundaries in relationships with others.
- Encouraged clients to take ownership of their decisions through active listening and questioning techniques.
- Helped clients identify goals, obstacles and strategies for attaining greater fulfillment.
- Engaged with potential customers via social media platforms like Twitter or Facebook.
- Reviewed relevant research related to topics discussed during sessions in order to stay up-to-date on best practices within the field of life coaching.
Business Improvement Lead, Finance Manager,
Schurr Ireland
Taranaki, Taranaki
03.2018 - 12.2020
- Identified opportunities for process improvements within the department, leading implementation efforts when necessary.
- Reviewed contracts prior to signing, ensuring that they meet legal requirements as well as company policies.
- Promoted finance products to customers and sales force to increase penetration.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Managed financial transactions involving general funds and contracts to reduce cashflow challenges.
- Analyzed actual financial results vs budget to prepare variance reporting to functional groups.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Coordinated with Human Resources staff on employee leaves of absence or termination paperwork.
- Reviewed timecards at month end to ensure accuracy before approving payment.
- Conducted investigations on potential violations of Anti-Money Laundering regulations.
- Reviewed and analyzed customer's financial transactions to identify suspicious activities related to money laundering.
- Performed research to ensure compliance with AML laws and regulations.
- Drafted reports regarding findings from investigations into suspicious activity.
- Assessed customer risk profiles in order to develop effective strategies for mitigating money laundering risks.
- Collaborated with internal departments, such as legal, finance, operations, and IT to ensure compliance with AML laws and regulations.
- Monitored changes in global AML regulations and assessed the impact on existing policies and procedures.
- Created training materials for staff members regarding AML compliance requirements.
- Coordinated with external regulatory authorities in order to review current processes and procedures related to AML compliance.
- Prepared presentations outlining new developments in the field of anti-money laundering regulation.
- Developed and implemented HR strategies to improve employee engagement and retention.
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Analyzed employee surveys to identify areas of improvement in workforce productivity.
- Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.
- Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
- Managed the recruitment process by sourcing candidates, conducting interviews and onboarding new hires.
- Supervised daily operations of the administrative team to ensure timely completion of tasks.
- Conducted performance reviews for administrative staff members to identify areas of improvement.
- Coordinated meetings with internal teams or external clients by scheduling dates, reserving venues and organizing catering services if necessary.
- Resolved complex problems related to administrative processes in a timely manner.
- Collaborated with vendors on procurement projects ensuring quality products were delivered on time.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Trained staff members on various aspects of computer usage and software applications.
- Oversaw the development of databases, websites, intranets, extranets, and mobile applications.
- Coordinated disaster recovery plans to minimize downtime during system outages or malfunctions.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Led meetings with internal team members, consultants and contractors.
Agribusiness Manager
TSB Bank
Taranaki, Taranaki
03.2014 - 02.2018
- Assisted customers in understanding loan terms and conditions.
- Reviewed customer financial information to determine eligibility for loans.
- Provided support to business banking lending teams with loan origination activities.
- Analyzed customer credit reports and financial statements to assess risk profiles.
- Prepared and submitted loan documents to relevant parties for review and approval.
- Maintained accurate records of all loan transactions, including payments, balances, and interest rates.
- Developed strategies to minimize delinquencies and maximize collection efforts on past due accounts.
- Researched and resolved discrepancies related to customer accounts in a timely manner.
- Negotiated repayment plans with delinquent borrowers in order to keep them current on their loans.
- Advised customers on the various types of loans available that best meet their individual needs.
- Performed due diligence reviews of potential borrowers prior to issuing new loans or lines of credit.
- Monitored the performance of existing loans by analyzing cash flows, collateral values, and other factors affecting repayment obligations.
- Investigated customer complaints related to loan servicing errors or omissions.
- Participated in training sessions designed to improve knowledge and skills related to lending practices.
- Partnered with internal departments such as legal, compliance, audit. on matters relating to loan operations.
- Evaluated requests for modifications or extensions of existing loan agreements.
- Generated weekly reports summarizing key metrics associated with the portfolio performance.
- Ensured adherence to all applicable laws, regulations, policies, procedures governing lending activities.
- Attended industry conferences and seminars in order to stay abreast of changes in the lending environment.
- Provided guidance and advice on complex lending issues as needed by upper management.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Approved or denied loan applications and explained reasoning behind decisions.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Identified valuable solutions for customers with credit problems.
- Developed loan contracts and explained contract terms to clients.
- Updated client account information and records in company databases.
- Collaborated with company teams to expedite loan approval processes.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Prepared reports for customers with delinquent and irreconcilable accounts.
- Informed customers of loan application requirements and deadlines.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Stayed abreast of lending regulations, industry trends and market rates.
- Set up debt payment plans based on client credit, income and assets.
- Developed and recommended personal or commercial loan packages for clients.
- Located and suggested loan packages that met client needs and priorities.
Agribusiness Manager
Heartland Bank
Taranaki\ Central Region, Taranaki
08.2009 - 09.2013
- Created detailed financial plans for new ventures in agribusiness.
- Negotiated contracts with vendors, suppliers, and farmers to secure materials at competitive prices.
- Managed day-to-day operations of the agribusiness department, including staff scheduling and supervision.
- Ensured compliance with local, state, and federal regulations related to agriculture.
- Identified potential opportunities for growth within existing markets or new ones through extensive market research efforts.
- Assisted customers in understanding loan terms and conditions.
- Reviewed customer financial information to determine eligibility for loans.
- Provided support to business banking lending teams with loan origination activities.
- Analyzed customer credit reports and financial statements to assess risk profiles.
- Maintained accurate records of all loan transactions, including payments, balances, and interest rates.
- Researched and resolved discrepancies related to customer accounts in a timely manner.
- Developed strategies to minimize delinquencies and maximize collection efforts on past due accounts.
- Conducted outreach activities such as phone calls or emails to customers regarding payment status or overdue accounts.
- Prepared and submitted loan documents to relevant parties for review and approval.
- Negotiated repayment plans with delinquent borrowers in order to keep them current on their loans.
- Advised customers on the various types of loans available that best meet their individual needs.
- Performed due diligence reviews of potential borrowers prior to issuing new loans or lines of credit.
- Monitored the performance of existing loans by analyzing cash flows, collateral values, and other factors affecting repayment obligations.
- Investigated customer complaints related to loan servicing errors or omissions.
- Participated in training sessions designed to improve knowledge and skills related to lending practices.
- Partnered with internal departments such as legal, compliance, audit. on matters relating to loan operations.
- Evaluated requests for modifications or extensions of existing loan agreements.
- Generated weekly reports summarizing key metrics associated with the portfolio performance.
- Ensured adherence to all applicable laws, regulations, policies, procedures governing lending activities.
- Attended industry conferences and seminars in order to stay abreast of changes in the lending environment.
- Provided guidance and advice on complex lending issues as needed by upper management.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Approved or denied loan applications and explained reasoning behind decisions.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Identified valuable solutions for customers with credit problems.
- Collaborated with company teams to expedite loan approval processes.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Prepared reports for customers with delinquent and irreconcilable accounts.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Informed customers of loan application requirements and deadlines.
- Located and suggested loan packages that met client needs and priorities.
- Set up debt payment plans based on client credit, income and assets.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Developed and recommended personal or commercial loan packages for clients.
- Stayed abreast of lending regulations, industry trends and market rates.
- Developed loan contracts and explained contract terms to clients.
- Updated client account information and records in company databases.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
PGG Wrightson
PGG Wrightson/Heartland Bank
Taranaki, New Plymouth
08.2008 - 08.2009
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Developed strategies for new investments in accordance with client goals and risk tolerance.
- Identified areas for improvement in performance of existing investments.
- Executed trades on behalf of clients based on established investment plans.
- Assisted customers in understanding loan terms and conditions.
- Reviewed customer financial information to determine eligibility for loans.
- Provided support to business banking lending teams with loan origination activities.
- Analyzed customer credit reports and financial statements to assess risk profiles.
- Prepared and submitted loan documents to relevant parties for review and approval.
- Maintained accurate records of all loan transactions, including payments, balances, and interest rates.
- Developed strategies to minimize delinquencies and maximize collection efforts on past due accounts.
- Researched and resolved discrepancies related to customer accounts in a timely manner.
- Conducted outreach activities such as phone calls or emails to customers regarding payment status or overdue accounts.
- Negotiated repayment plans with delinquent borrowers in order to keep them current on their loans.
- Advised customers on the various types of loans available that best meet their individual needs.
- Investigated customer complaints related to loan servicing errors or omissions.
- Participated in training sessions designed to improve knowledge and skills related to lending practices.
- Partnered with internal departments such as legal, compliance, audit. on matters relating to loan operations.
- Ensured adherence to all applicable laws, regulations, policies, procedures governing lending activities.
- Generated weekly reports summarizing key metrics associated with the portfolio performance.
- Evaluated requests for modifications or extensions of existing loan agreements.
- Attended industry conferences and seminars in order to stay abreast of changes in the lending environment.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Provided guidance and advice on complex lending issues as needed by upper management.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Collaborated with company teams to expedite loan approval processes.
- Prepared reports for customers with delinquent and irreconcilable accounts.
- Informed customers of loan application requirements and deadlines.
- Located and suggested loan packages that met client needs and priorities.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Set up debt payment plans based on client credit, income and assets.
Agri Analyst
Westpac Bank
New Plymouth, New Plymouth
01.2005 - 08.2008
- Assisted customers in understanding loan terms and conditions.
- Reviewed customer financial information to determine eligibility for loans.
- Provided support to business banking lending teams with loan origination activities.
- Prepared and submitted loan documents to relevant parties for review and approval.
- Analyzed customer credit reports and financial statements to assess risk profiles.
- Maintained accurate records of all loan transactions, including payments, balances, and interest rates.
- Developed strategies to minimize delinquencies and maximize collection efforts on past due accounts.
- Researched and resolved discrepancies related to customer accounts in a timely manner.
- Conducted outreach activities such as phone calls or emails to customers regarding payment status or overdue accounts.
- Negotiated repayment plans with delinquent borrowers in order to keep them current on their loans.
- Advised customers on the various types of loans available that best meet their individual needs.
- Performed due diligence reviews of potential borrowers prior to issuing new loans or lines of credit.
- Monitored the performance of existing loans by analyzing cash flows, collateral values, and other factors affecting repayment obligations.
- Investigated customer complaints related to loan servicing errors or omissions.
- Participated in training sessions designed to improve knowledge and skills related to lending practices.
- Partnered with internal departments such as legal, compliance, audit. on matters relating to loan operations.
- Evaluated requests for modifications or extensions of existing loan agreements.
- Ensured adherence to all applicable laws, regulations, policies, procedures governing lending activities.
- Attended industry conferences and seminars in order to stay abreast of changes in the lending environment.
- Provided guidance and advice on complex lending issues as needed by upper management.
Education
Diploma - Diploma BioDynamic Craniosacral Therapy
Taranakai Therapeutics
Taranaki12-2019
Mastery (Reiki Degree 3+) Teachers Degree - Reiki Mastery
Reiki Mastery Over 4 Years
Taranaki09-2019
Paper - Rural Valuation For Finance
Rural Valuation
Massey, NZ06-2014
Certificate - Teaching People With Disabilities
WITT
Taranaki12-1994
High School Diploma -
Inglewood High School
Taranaki12-1993
Cert - Landscape Design
Open Polytech
New ZealandSkills
- Humanistic therapy
- Psychodynamic Therapy
- Group therapy coordination
- One-on-one sessions
- Self-Care Promotion
- Family therapy
- Interpersonal Communication
- Client Counseling
- Emotional awareness
- Self Motivation
- Professionalism
Affiliations
- Singer/Vocalist
- Healer
- Mentor
- Epic Mum
- Compassionate and motivated for a greater life for ALL
Websites
Timeline
Cranio Sacral Therapist | Coach
Self Employed
01.2021 - Current
Business Improvement Lead, Finance Manager,
Schurr Ireland
03.2018 - 12.2020
Agribusiness Manager
TSB Bank
03.2014 - 02.2018
Agribusiness Manager
Heartland Bank
08.2009 - 09.2013
PGG Wrightson
PGG Wrightson/Heartland Bank
08.2008 - 08.2009
Agri Analyst
Westpac Bank
01.2005 - 08.2008
Diploma - Diploma BioDynamic Craniosacral Therapy
Taranakai Therapeutics
Mastery (Reiki Degree 3+) Teachers Degree - Reiki Mastery
Reiki Mastery Over 4 Years
Paper - Rural Valuation For Finance
Rural Valuation
Certificate - Teaching People With Disabilities
WITT
High School Diploma -
Inglewood High School
Cert - Landscape Design
Open Polytech
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