Sarah Tattley
Avonhead,Christchurch
Summary
Dedicated and versatile professional with over five years experience in customer service across various industries including retail, hospitality, and administration. Skilled in building positive customer relationships, handling high-pressure situations, and ensuring exceptional service. I recently gained six months of experience in accounts invoicing within an administrative role, further strengthening my attention to detail and organizational abilities. I am now seeking a role where I can leverage my combined expertise in customer service and administration to make a meaningful impact within a dynamic team.
Overview
5
5
years of professional experience
Work History
Cinema Attendant
Silky Otter Cinemas
01.2023 - Current
- Maintained a clean and organized cinema environment, promoting comfort and enjoyment for guests.
- Managed cash transactions accurately, ensuring proper accounting procedures were followed at all times.
- Checked IDs for age-restricted shows in compliance with regulations.
- Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Trained new employees on company policies and procedures, fostering a productive work environment.
Administrative Assistant
Rymans Healthcare
08.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and invoices.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Processed large volumes of invoices in a timely manner.
Checkout Operator
FreshChoice Barrington
10.2021 - 08.2022
- Handled cash with high accuracy and took care to check bills for fraud.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Supported loss prevention efforts by adhering strictly to company guidelines regarding theft prevention measures at the point of sale.
Retail Assistant
Couplands Bakery
02.2020 - 10.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Complied with Health and Safety Regulations when handling food preparations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
Education
High School Diploma -
Riccarton High School
Christchurch, NZ11-2020
Skills
- Cleanliness Maintenance
- Food Preparation
- Cash handling expertise
- Safety Protocols Adherence
- Emergency Procedures
- Merchandise Display
- Security awareness
- Schedule flexibility
- Excellent customer service
- Food safety knowledge
- Attention to Detail
- Dependable
Timeline
Cinema Attendant
Silky Otter Cinemas
01.2023 - Current
Administrative Assistant
Rymans Healthcare
08.2022 - 01.2023
Checkout Operator
FreshChoice Barrington
10.2021 - 08.2022
Retail Assistant
Couplands Bakery
02.2020 - 10.2021
High School Diploma -
Riccarton High School
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