Sarah Wang

Key Responsibilities:

• Delivered exceptional customer service, consistently exceeding client expectations in a high-end luxury retail environment.
• Built and maintained long-term client relationships using clienteling tools and personalized service to drive brand loyalty and repeat business.
• Achieved and surpassed sales targets, including KPIs such as conversion rates, average ticket, and NPS.
• Participated in ongoing product knowledge and sales training through the Gucci Retail Training portal to stay informed on the latest product offerings and trends.
• Assisted in inventory management tasks, including cycle counts and stock takes, ensuring accurate stock levels and smooth store operations.

Key Achievements:

• Ranked as a Top Sales Associate for three consecutive years, consistently exceeding sales goals and KPIs.
• Awarded GG CLUB Winner for 2023 and 2024, recognized for outstanding sales performance among top global associates.
• Demonstrated expert knowledge of Gucci's product line, leading to significant increases in both individual sales and customer satisfaction.