Sarah Warwood
Masterton ,WGN
Summary
Hardworking warehouse manager focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
23
23
years of professional experience
Work History
Operations Manager
Fairview AS Windows
Greytown , Wellington
12.2022 - Current
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Investigated customer complaints related to product and service quality or delivery issues.
- Managed scheduling, training and inventory control.
- Implementing inventory system
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Warehouse Manager
Hansell's Masterton
Masterton, Wellington
04.2007 - 12.2022
- Determine warehouse workflow and allocated resources to meet daily high-volume targets
- Oversaw warehouse operations by managing shipping and receiving, inventory and resources
- Directed material transfers to production areas, R & D and other internal departments
- Scheduled and coordinated training related to warehouse safety, hazardous material handling and forklift operations
- Led with positive approach and dedication to customer satisfaction and associate growth through mentorship
- Hire skilled staff and managed performance to deliver consistent results
- Held team accountable and coached through problems to address performance issues
- Communicated information and updates via regular meetings to continuously improve warehouse operations
- Collaborated with senior management to develop continuous improvements methodology in key areas of service, profit and growth
- Coordinated employee training to cover proper work methods, safe practices and equipment operation procedures
- Addressed warehouse inventory management processes to meet internal, customer and audit standards
- Monitored employee practices and corrected teams on insufficient safety or other concerns
- Balanced staffing requirements, work hours and vacations to coordinate employee schedules
- Directed order fulfillment and shipping processes to support timely delivery of customer orders
- Implemented procedures to promote smooth operations and appropriate warehouse equipment use
Yard Hand, Miter 10 Masterton
Miter 10
Masterton, Wellington
02.2005 - 07.2006
- . Completed general warehouse work to keep goods flowing and meet delivery targets
- . Worked with sales system to charge customers
- . Communication with tradesmen on materials and orders
- . Forklift driving
- . Helping customers with trade purchases
- . Picking and assembling orders
Dryer Operator
Juken New Zealand
Masterton, Wellington
01.2001 - 02.2005
- . Monitored temperature, humidity and pressure gauges.
- . Graded veneer
- . Machine maintenance
- . Section leader training for ;VL department
Education
Personal Financial Capability And Services Level 3
Te Wananga O Aotearoa
Masterton, NZ07-2018
College
Wairarapa College
Masterton, NZ12-1999
Skills
- Forecasting and Scheduling
- Organizational Management
- Customer Service
- Production
- Customer Retention
- Performance monitoring
- Inventory Management
- Maintenance Planning
- Incidents management
- Logistics Oversight
- Document Control
- Process Improvement
- Health and safety compliance
- Staff Development
- Team Building/Leadership
- Staff Management
Timeline
Operations Manager
Fairview AS Windows
12.2022 - Current
Warehouse Manager
Hansell's Masterton
04.2007 - 12.2022
Yard Hand, Miter 10 Masterton
Miter 10
02.2005 - 07.2006
Dryer Operator
Juken New Zealand
01.2001 - 02.2005
Personal Financial Capability And Services Level 3
Te Wananga O Aotearoa
College
Wairarapa College
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