Summary
Overview
Work History
Certification
Timeline
BusinessDevelopmentManager

Sarah Watson

New Plymouth,Taranaki

Summary

Dedicated food service manager with 3 and half years of experience overseeing staff and operations for Deli Seafood at PaknSave. Quick-thinker with logical solutions to wide variety of issues in food service.

Have 17 years expierence in Supermarket Retail

Specializing in crafting high-quality wraps, salads and other food items in a fast-paced deli environment.

Excellent trainer with solid background in retail service and sales. Well-versed in all areas of operating a strong deli department and adept at improving business operations by applying hardworking nature and leadership skills. Bringing 17 years of retail experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Compliance

Pak N Save
New Plymouth, New Plymouth
08.2023 - 03.2024
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Developed and implemented policies and procedures to ensure compliance with applicable laws, regulations, standards, and best practices.
  • Maintained detailed records of all compliance related activities.
  • Assisted with the development of training materials for employees regarding compliance requirements.
  • Completed internal and external audits according to established procedures.
  • Built and strengthened relationships with regulatory representatives, vendors and company customers.
  • Executed successful compliance monitoring and risk assessment programs.
  • Reviewed customer issues, company processes and other operational areas to check compliance.
  • Participated in industry trade shows representing the company's commitment to providing high-quality products that meet stringent standards set forth by governing bodies.
  • Conducted periodic inspections of equipment used in manufacturing operations to verify its cleanliness and suitability for use in producing safe foods.
  • Created detailed reports outlining findings from investigations into incidents involving contamination or mishandling of ingredients at any stage of the production process.
  • Trained personnel on proper cleaning techniques aimed at eliminating microbial hazards from work surfaces and equipment utilized in manufacturing operations.
  • Conducted food safety assessments to ensure compliance with local, state and federal regulations.
  • Performed microbiological testing of samples as part of regular quality assurance program.
  • Investigated customer complaints regarding food safety issues.
  • Ensured that all employees had received appropriate training in HACCP principles and other relevant topics related to food safety management systems.

Deli/Seafood Department Manager

Pak N Save
New Plymouth, New Plymouth
08.2020 - 03.2024
  • Conducted regular meetings with staff to ensure successful operations and customer service goals were met.
  • Developed strategies for increasing sales and profitability of the seafood department.
  • Monitored inventory levels, placed orders, and managed stock rotation.
  • Established procedures for maintaining freshness of seafood and other related items.
  • Ensured compliance with food safety regulations and standards in accordance with company policies.
  • Trained new employees on proper handling, stocking, merchandising, pricing, sanitation, and product knowledge techniques.
  • Resolved customer complaints in a timely manner while upholding the highest level of customer service.
  • Maintained records of daily transactions and prepared weekly reports on sales performance analysis.
  • Coordinated promotional activities including advertising campaigns and special events to boost sales.
  • Assisted customers with product selection while providing courteous service.
  • Planned work schedules for maximum efficiency without sacrificing customer service needs.
  • Inspected equipment regularly to ensure safe working conditions for employees.
  • Reviewed invoices from vendors prior to payment processing for accuracy and completeness.
  • Promoted awareness among staff regarding health hazards associated with fish handling practices.
  • Maintained cleanliness of the seafood department by ensuring shelves are stocked properly and free from debris or spills.
  • Educated team members on how to safely handle products, use equipment and keep accurate records in accordance with food safety guidelines.
  • Stocked and rotated seafood merchandise in accordance with company standards on merchandise presentation, safety, sanitation and customer service.
  • SAP system used.

Certification

  • Food Safety
  • Leardship for Managers
  • First Aid

Timeline

Compliance

Pak N Save
08.2023 - 03.2024

Deli/Seafood Department Manager

Pak N Save
08.2020 - 03.2024

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Sarah Watson