Sarah Worthington

Company Overview: The District, Docklands.

• Designed and implemented tailored development plans for team members.
• Assumed financial responsibilities, including roster planning to manage wage budgets.
• Conducted motivational morning meetings for staff, outlining daily plans, sales targets, and relevant company information.
• Conducted candidate interviews and selected suitable individuals for specific roles.
• Maintained effective communication channels internally and externally.
• Skillfully oversaw the sales team, ensuring efficient performance.
• Dealt with escalations and customer satisfaction management.
• Handled customer returns, and resolved complaints or issues raised by customers.
• Curated visually appealing in-store merchandise displays and window showcases.
• Managed and processed stock efficiently.

Company Overview: AUS-DFO Southwarf, NZ – Dressmart Hornby.

• Collaborated with the store manager to achieve company sales objectives.
• Provided exceptional customer service to ensure a positive shopping experience.
• Collaborated closely with the team to meet and surpass weekly sales objectives.
• Maintained consistent communication with management and staff members for efficient operations.
• Answered phones and customer inquiries.
• Adhered to the guidance and training provided by the store manager, demonstrating a commitment to their directives.
• Proactively drove sales initiatives to meet daily targets and Key Performance Indicators (KPIs).
• Resolved conflicts within the team in a prompt and constructive manner.

Company Overview: Westfield Riccarton.

• Provided excellent customer service, assisting shoppers with inquiries and purchases.
• Maintained a neat and organized store environment, including merchandise displays.
• Operated the cash register and processed transactions accurately.
• Actively promoted Glassons products and achieved individual sales targets.

• Handled client bookings and provided general customer service.
• Stocked products on shelves and conducted inventory checks.
• Maintained cleanliness and order in the salon.
• Ordered stock and contributed to a positive team environment.