Sarah (Wanjing) Li
Flat Bush,Auckland
Summary
Highly-motivated employee with 6 years experience in Accounts Receivable role and with desire to take on new challenges. Strong work ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Credit Controller
Service Foods Limited
Wiri Head Office
03.2017 - Current
- Receipting daily bank statements/payments into SAGE system
- Preparing and processing weekly, fortnightly and monthly credit card & direct debit payments
- Conducting client credit checks and processing new customer applications
- Issuing credits, reconciling accounts and negotiating payment plans via calls and emails
- Managing the ledger and the payment collection of the weekly & fortnightly payment terms customers
- Managing and providing the staff sales data to the HR manager for the fortnight Payroll
Sales Support
Service Foods Limited
Otahuhu
11.2015 - 12.2016
- Assisting the Asian sales team to achieve their monthly targets by closely monitoring the pricings and margins for existing customers
- Quoting and contracting special pricings for new customers
- Customer service – dealing with orders, responding to inquiries and complaints
- Setting up online login for customers via our online portal
Sales Representative (Tele-sales – Asian Market)
Gameford Lodge Limited
East Tamaki
09.2014 - 11.2015
- Attending to phone and email queries
- Telephone cold calling, upselling products
- Maintain a strong customer-oriented relationship with both potential and existing customers
- Keying orders, filing and invoicing for the company
Sushi Staff Member
St Pierre’s Sushi Shop
Botany
02.2013 - 09.2014
- Coordinate with the team to maximize efficiency
- Cash Handling
Education
Bachelor of Commerce - Accounting and Finance
University of Auckland
09.2014
NCEA examinations -
Botany Downs Secondary College
01.2010
Skills
- Attention to detail - Throughout the past few years, I have come to learn how much attention to detail really matters, eg Receipting payments quickly and accurately, double checking the amount given on credit notes and refunds Paying close attention to the customers' weekly spending, payment histories and the payment terms, this helps me to identify and act on any issues before they become big problems
- Time Management - Having been in a high pressure and pace role for one of New Zealand's largest food service distribution businesses, time management has always been one of my key strength, eg Using memo and calendar to highlight and prioritize the daily important tasks, attend to urgent queries as opposed to others that have more time to be assisted
- Problem Solver - listening and identifying the issues raised by customers and ensure that a solution is provided, eg Assisted customers who are currently struggling to repay the debt by providing proper payment plan, which is achievable and acceptable by both the customer and the company
Work Status
New Zealand Citizen
Languages
- English (written/spoken) – Fluent
- Cantonese (written/spoken) - Native
- Mandarin (written/spoken) - Native
Certification
Barista Beginner Techniques Certificate, Auckland University of Technology, 2013
References
- Jaime Peters, Previous Accounts Receivable 2IC, Service Foods Limited - 021 023 75359
- Paul Bonny, Branch Manager, Gameford Lodge Limited - 027 488 7770
Timeline
Credit Controller
Service Foods Limited
03.2017 - Current
Sales Support
Service Foods Limited
11.2015 - 12.2016
Sales Representative (Tele-sales – Asian Market)
Gameford Lodge Limited
09.2014 - 11.2015
Sushi Staff Member
St Pierre’s Sushi Shop
02.2013 - 09.2014
Bachelor of Commerce - Accounting and Finance
University of Auckland
NCEA examinations -
Botany Downs Secondary College
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