Sarang Mehta
Auckland,New Zealand
Summary
Working in paced fast-food industry from more than 4 years. My initial position was a crew member and eventually with experience and growth. I have achieved the position of assistant manager in a renowned food chain, Domino's. I am sincerely performing all my duties and responsibilities as Assistant manager in order to ensure store's growth and customer satisfaction. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Supervisor
countdown
Northshore, Auckland
01.2024 - Current
- Collaborated with other departments to coordinate workflow processes between teams.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Responded to customer questions regarding products, prices and availability.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Completed day-to-day duties accurately and efficiently.
Assistant Manager
Dominos
Belmont, Auckland
06.2020 - 12.2023
- Train and cross-train any new or existing employee
- Manage team and designate tasks for the shift to ensure all tasks are completed in a timely manner
- Interacting with staff and customers effectively
- Solving guest concerns and complaints
- Consistently provided friendly guest service and heartfelt hospitality
- Helping staff during busy hours
- Verifies that prepared food meets all standards for food quality and safety
- Have taken and completed all the responsibilities accurately and on-time
- Strictly follows all cash, security, inventory and policies.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
Shift Runner
Dominos
Browns Bay, Auckland
12.2018 - 07.2019
- Greeting customers pleasantly
- Well-aware of all opening and closing procedures
- Efficiently worked in fast-paced environment
- Making sure all standards for food quality and safety are followed while preparing food.
- Coached team members to increase productivity and reduce workplace accidents.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Crew Member
Dominos
Albany, Auckland
11.2017 - 11.2018
- Pleasantly and courteously interact with customers
- Taking orders, assembling the order and receiving payment
- Handled both Front-Of-House and Back-Of-House duties
- Ensured orders are delivered on time.
Education
Diploma in System Administrator -
Newton College of Business and Technology
01.2019
Diploma in Computing -
Newton College of Business and Technology
01.2018
Skills
- Customer Support
- Leadership
- Multi-tasking
- Goal Oriented
- Communication and Interpersonal skills
- Team work
- Problem Solving
- Strategic Planning
- Business Development
Affiliations
- Learning new languages.
- Reading books
Languages
English
Professional
Hindi
Professional
Sarang
- Love to work in a friendly environment.
Timeline
Supervisor
countdown
01.2024 - Current
Assistant Manager
Dominos
06.2020 - 12.2023
Shift Runner
Dominos
12.2018 - 07.2019
Crew Member
Dominos
11.2017 - 11.2018
Diploma in System Administrator -
Newton College of Business and Technology
Diploma in Computing -
Newton College of Business and Technology
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