Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SARATH SASIKUMAR

Systems Administrator
Lincoln

Summary

Qualified Systems Administrator with strong background in system administration, ensuring smooth operation of IT infrastructure. Proven success in managing and maintaining servers, networks, and hardware, contributing to enhanced system reliability. Demonstrated expertise in troubleshooting complex technical issues and optimizing system performance.

Overview

14
14
years of professional experience
3
3
Certifications
1
1
Language

Work History

SYSTEMS ADMINISTRATOR

Seedigital Express/Christchurch
07.2022 - Current
  • System Installation and Configuration - Installing and configuring servers, operating systems, and applications.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions

  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on IT products or services
  • Record events and problems and their resolution in logs
  • Performed daily system monitoring, verifying the integrity and availability of all hardware, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Troubleshoot network related issues
  • Install computer hardware and software according to the specific requirements.
  • Perform preventative and regular maintenance on computer systems and networks to ensure that they work optimally.
  • Assembled hardware for both standalone computers and those on the network and ensured that all software components are in sync with hardware constituents
  • Administer & Configure, Switches, Firewalls, Routers, IP devices like IP cameras, Access control systems, Alarm Panels, IO devices etc.
  • Creating and managing user accounts and permissions, ensuring appropriate access levels.
  • Implementing backup solutions and ensuring data recovery plans are in place.
  • Applying security measures, updating software, and monitoring for vulnerabilities.
  • Diagnosing and resolving hardware, software, and network issues.
  • Maintaining system documentation to help track configurations and changes.
  • Keeping systems updated with the latest patches and versions to enhance security and performance.
  • Providing technical support to users and training them on new systems or software.
  • Overall, sysadmins ensure the smooth operation of an organization's IT systems, enhancing efficiency and security.

LEAD TELECOMMUNICATIONS/AUDIO VIDEO TECHNICIAN

DIGITEK SOLUTION LTD
06.2018 - 06.2022
  • Installation of Fibre Networks, Fibre testing and fusion splicing.
  • Performing cable builds aerial, underground, surface mount.
  • Fibre blowing, termination to patch panels and ONT.
  • Underground hauling, duct laying, open trenching and reinstatement.
  • Installation of Budi’s IFDB’s.
  • OSB Faulty networks.
  • Installation of FLASH 9
  • Performs all work according to established safety practices

DESKTOP/NETWORK SUPPORT TECHNICIAN

NEWERA IT/ DUNEDIN
06.2020 - 03.2021
  • Handles Identity and Access Management; provisioning, supporting, and disabling user accounts and profiles
  • Provide established on-call/email technical support
  • Support end-users with application, computer, desk phone, printer and basic network related issues following established policies, processes and procedures
  • Install workstations, laptops, printers and other desktop related equipment as directed by service request tickets, including asset tracking and systems monitoring
  • Assist in moving desktop equipment to different locations
  • Responsible for supporting desk phone devices and management software
  • Works cohesively with fellow team members, management, escalation points, and vendors to ensure the right solutions are implemented and sustained
  • Troubleshoot, Repair/replace parts of Windows Workstations, Laptops and Chromebooks

AV & Telecommunications Technician

DIGITEK SOLUTIONS LTD
01.2018 - 05.2018
  • Installation of Fibre Networks, Fibre testing and fusion splicing
  • Trouble shooting and maintenance support
  • Install telecommunications equipment and connect it to networks
  • Perform cable build, laying and jointing of data cables
  • Complies with the prescribed quality standards
  • Adherence to health and safety regulations at all times

Sky TV & AV Technician

Aerial Specialists Ltd, Christchurch
10.2015 - 12.2017
  • The fundamental of satellite technology Site survey
  • Remarkable experience in installing all kinds of television sets
  • Outstanding knowledge of all television systems and their various parts
  • Operational knowledge of the associated electronic parts
  • Ability to work from heights and in small spaces
  • Ability to assess optimal placement of TV
  • Ability to communicate with customers to review the installation process
  • Ability to read and interpret the instructions given by the customer
  • Troubleshooting, analyzing and repairing problems of computer elements such as desktop computers, laptops and various components/peripherals of an IT network.
  • Ethernet (Cat5 ) Cabling, Switch configurations, Wi-Fi router & Access point installations.
  • Performing computer installation and operating system configuration in designated networks.

AV Installer and Computer/IT Technician

Technix Solutions
03.2014 - 07.2015

Sales Team leader

Sellutions Ltd
02.2013 - 02.2014
  • Led a sales team for Acquisition campaign for Genesis Energy
  • Manage a team of 7 Sales Reps
  • Assist in Recruiting, in-house training and on-going field training
  • Customer service to the existing customers
  • Train new employees
  • A sound understanding of the sales process with solid planning and flawless execution ability.
  • Providing forecasting and reporting on a weekly and monthly basis

Sales Representative

Sellutions Ltd
01.2012 - 01.2013
  • Meet or exceed ongoing performance targets.
  • Identify potential sales from customers to increase the revenue of our client.
  • Contact customers to persuade them to purchase merchandise or services.
  • Explain products or services and prices, and demonstrate use of products.
  • Formulated daily reports as needed by the Project Team Leader.

Education

Postgraduate Diploma - Business

USQ, Australia

Bachelor’s - computer science

Bangalore University, India

Skills

  • IT Troubleshooting & Problem Solving

  • Active directory

  • Windows server, Azure AD

  • Microsoft Office 365

  • Ticketing Systems

  • Hyper-V & VMware

  • SharePoint, Teams, Skype

  • PC Hardware break Fix

  • WIFI

  • Deployment projects

  • Mobile Device management

  • Systems & Network upgrades

  • User Training and Support Tools

  • Windows Platform 10/11

  • Onsite & Remote Technical Support

  • LAN & WAN Connectivity & Maintenance

  • Configure IP CCTV cameras, Access systems, IO, Switches, Firewalls

  • Install, Configure VMS, Access Control software

  • Problem Identification/Analysis

  • Printer maintenance & Support

  • Microsoft Office Suite

  • Operating system: Windows, Mac

  • Other tools: CCNA & MCSA

Certification

A+, N+ and CCNA courses from IIHT.

Timeline

SYSTEMS ADMINISTRATOR

Seedigital Express/Christchurch
07.2022 - Current

DESKTOP/NETWORK SUPPORT TECHNICIAN

NEWERA IT/ DUNEDIN
06.2020 - 03.2021

LEAD TELECOMMUNICATIONS/AUDIO VIDEO TECHNICIAN

DIGITEK SOLUTION LTD
06.2018 - 06.2022

AV & Telecommunications Technician

DIGITEK SOLUTIONS LTD
01.2018 - 05.2018

Sky TV & AV Technician

Aerial Specialists Ltd, Christchurch
10.2015 - 12.2017

AV Installer and Computer/IT Technician

Technix Solutions
03.2014 - 07.2015

Sales Team leader

Sellutions Ltd
02.2013 - 02.2014

Sales Representative

Sellutions Ltd
01.2012 - 01.2013

Bachelor’s - computer science

Bangalore University, India

Postgraduate Diploma - Business

USQ, Australia

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