Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sarbjit Kaur

Saint Andrews

Summary

Skilled Sewing Machinist with solid experience in textile and garment production. Strengths include precise stitching, pattern cutting, machine operation and maintenance. Notable for improving workflow efficiency, maintaining high-quality standards and meeting tight deadlines in previous roles. Versed in collaborating effectively within team environments to achieve collective goals.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

sewing machinist and retail worker

Looksmart alterations
Hamilton
12.2020 - Current
  • Utilized advanced sewing techniques to complete complex garment alterations with attention to detail.

.Adjusted machine settings to accommodate different fabric types and ensure quality stitching.

  • Documented alterations and modifications accurately to maintain clear communication with clients.
  • Verified accuracy of measurements before starting a job.
  • Promoted maximum efficiency by keeping work spaces clean and well-organized.
  • Repaired or replaced pockets, zippers, snaps, buttons, and lining with sewing machines and hand stitching.
  • Repaired tears in fabric or replaced sections of material when necessary.
  • Consulted with customers on the best alteration options for their clothing items.
  • Altered dresses, skirts, pants, jackets, blazers, coats and other items.
  • Measured clients for accurate sizing of clothing alterations.
  • Inspected finished garments for quality assurance prior to customer pickup.
  • Performed machine sewing tasks such as hemming and topstitching.
  • Advocated for customer satisfaction through excellent craftsmanship and service.
  • Replaced buttons, zippers, hems and linings as needed.
  • Organized inventory of materials used in alterations such as threads and fabrics.
  • Provided advice on how to care for altered garments properly.
  • Reviewed and altered garments to ensure proper fit and style.
  • Hand-sewed delicate fabrics with great attention to detail.
  • Pressed, steamed and hung items to prepare alterations for pick-up.
  • Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during shifts.
  • Used razor blades to carefully remove stitching to prepare garments for hemming and alterations.
  • Altered clothing to fit individual customers and repaired defective garments.

Assistant Manager

GR group limited T/A aroma fashions
Papatoetoe
09.2019 - 11.2020
  • Implemented training programs that enhanced employee skills and performance.
  • Assessed employee performance and provided constructive feedback for professional development.
  • Cultivated loyal customer base by providing excellent customer service.
  • Performed daily opening and closing duties including cash handling and reconciliation.
  • Developed relationships with customers by providing knowledgeable advice about products.
  • Reconciled returns and exchanges quickly while following established procedures.
  • Scheduled staff shifts to ensure adequate coverage during peak hours.
  • Developed promotional strategies to increase sales and profitability.
  • Analyzed sales figures to identify trends and opportunities for improvement.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Retail Supervisor

Aroma fashions
Papatoetoe
11.2014 - 08.2019
  • Provided exceptional customer service by assisting shoppers with inquiries and product selections.
  • Executed promotional displays to enhance product visibility and drive sales.
  • Processed sales transactions accurately while ensuring compliance with cash handling procedures.
  • Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
  • Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
  • Increased sales by optimizing in-store promotional strategies.
  • Created successful plans to maximize profits and reduce loss.
  • Contributed to merchandising ideas at team meetings to increase sales.
  • Reviewed financial records such as invoices, purchase orders and payroll documents for accuracy.
  • Resolved customer complaints and issues, maintaining high customer satisfaction ratings.
  • Managed inventory levels, reducing stock shortages and overages.
  • Scheduled staff shifts to ensure adequate coverage during peak and off-peak hours.
  • Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
  • Utilized POS systems and inventory management software to streamline operations and improve accuracy.
  • Coordinated with the store manager to develop budgets and financial forecasts.
  • Counted and balanced registers.

Education

Bachelor of Business Administration And Management - Business Education

International Acedamy of New Zealand
Auckland cbd
11.2014 - 10.2015

Master of Arts -

Guru Nanak Dev University
Amritsar, Punjab
02.2011 - 02.2013

Skills

  • Advanced sewing techniques
  • Machine operation
  • Garment alteration
  • Quality control
  • Customer service
  • Team supervision
  • Problem solving
  • Effective communication
  • Time management
  • Pressing techniques

Languages

English
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

References

References available upon request.

Timeline

sewing machinist and retail worker

Looksmart alterations
12.2020 - Current

Assistant Manager

GR group limited T/A aroma fashions
09.2019 - 11.2020

Retail Supervisor

Aroma fashions
11.2014 - 08.2019

Bachelor of Business Administration And Management - Business Education

International Acedamy of New Zealand
11.2014 - 10.2015

Master of Arts -

Guru Nanak Dev University
02.2011 - 02.2013
Sarbjit Kaur